C3 and Telephone Bluetooth

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JayW
Posts: 5
Joined: 20 Mar 2010, 16:11

C3 and Telephone Bluetooth

Unread post by JayW »

I am an owner of a Brand New C3 Diesel which was purchased yesterday and which had the factory fitted Bluetooth module built in.

Today I have been attempting to connect my Blutooth phone to it, without any success. The Citroen recognises the Phone, (and the phone recognises the Car) but will not allow pairing to take place. This applies equally if the pairing is attempted from the phone.

I have (i believe) followed the instructions accurately.

Does anyone have any ideas
New C3 owner
New Forest, UK
zilly
Posts: 25
Joined: 09 Mar 2010, 12:23

Unread post by zilly »

Try a different phone. I had an LG Android that wouldn't work, but my nokia does.
JayW
Posts: 5
Joined: 20 Mar 2010, 16:11

Unread post by JayW »

I have now tried 12 different phones, as well as trying my own, dozens of times.

No difference
New C3 owner
New Forest, UK
Homer
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Joined: 26 Feb 2003, 10:52
x 16

Unread post by Homer »

Stupid as it seems try this.

Go to the contacts section of the phone and attempt to send a contact to the handsfree kit. This most likely won't work but it should allow you to pair the phone and kit before it fails.

You should then be able to set the car kit as authorised to make connections on the phone.
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DickieG
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Unread post by DickieG »

I take it you've entered the four digit code to allow access?
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JayW
Posts: 5
Joined: 20 Mar 2010, 16:11

Unread post by JayW »

I take it you've entered the four digit code to allow access?
I can confirm. The Bluetooth on the Citroen 'finds' the Phone OK. It then asks me to enter a 4 digit code ( I have tried 0000, 1111, 1234 and many others). With other Bluetooth connections the phone then asked me to enter the same code. But nothing happens. The phone does not request a code to 'pair' the two. The citroen takes a few seconds or the message which indicates that the pairing failed.
send a contact to the handsfree kit
Not tried this yet, but I am uncertain how this can work
New C3 owner
New Forest, UK
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Gingerposer
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Unread post by Gingerposer »

is the phone set to be "visible" to other bluetooth devices?

Also, have a look on here http://www.citroen.co.uk/owner-services/bluetooth/

and see if your phone is listed in the compatible devices.

Ainslie
JayW
Posts: 5
Joined: 20 Mar 2010, 16:11

Unread post by JayW »

Thanks ( I think it's thanks !!! ) for the list of compatible phones.

My phone SAMSUNG F480 is NOT amongst them. Certainly the question of compatibility was not mentioned when I was persuded to pay for the Bluetooth module.

The phone is certainly 'visible' the Citroen finds it OK (and the phone finds the Citroen), but will not pair with each other.

There is no problem linking to other items, including my TOM TOM Live
New C3 owner
New Forest, UK
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Gingerposer
Posts: 244
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Unread post by Gingerposer »

It would be worth seeing if there is a software update for your phone, which may resolve the issue. Or you could get a cheap phone which is compatible and swap the sim over to it when you will be in the car long enough to make it worth the minor hassle.


Cheers
ainslie
JayW
Posts: 5
Joined: 20 Mar 2010, 16:11

10 months on - New Phone and still no Bluetooth

Unread post by JayW »

I now have a new HTC Desire HD phone. Now tried a dozen different phones and none link with the Citroen Bluetooth although each are recognised by the citroen, and the Citroen by the phone

What an utter waste of money
New C3 owner
New Forest, UK
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DHallworth
(Donor 2025)
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Joined: 20 Nov 2005, 17:05
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Unread post by DHallworth »

JayW wrote:
I can confirm. The Bluetooth on the Citroën 'finds' the Phone OK. It then asks me to enter a 4 digit code ( I have tried 0000, 1111, 1234 and many others). With other Bluetooth connections the phone then asked me to enter the same code. But nothing happens. The phone does not request a code to 'pair' the two. The Citroën takes a few seconds or the message which indicates that the pairing failed.
There will be a specific code that you need to enter. The one for our Range Rover is 2121.

The code that you need will be in the handbook for the bluetooth module. If you enter any other code it will fail to pair.

David.
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the bish
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Joined: 23 Oct 2010, 22:14

Unread post by the bish »

The code for my 2007 C5 is 1234 - just in case it's the same.

Have you taken the car back to the dealer, I would if it was bought new.