Xsara heater matrix

JohnD · Unread post by **JohnD** » 11 Feb 2005, 15:54

It was a shock to get a text from daughter telling me that steam was pouring from her air vents on her 29000 mile Xsara. Even worse when I recalled that I talked her in to letting me do the two year service instead of going back to Citroen Tanfield. But the good news is that the dealer is fitting a new matrix under warranty.

Stuart McB · Unread post by **Stuart McB** » 11 Feb 2005, 23:52

Hey that can't be. A main Citroen dealer doing a job under warranty no questions asked. Did you tell him you'd serviced it????
Sligh old devil.

simonelsey · Unread post by **simonelsey** » 12 Feb 2005, 03:25

I had thoaght a new law had come out where you can service a car to manufactures spec and stamp the book , with out invalidating the warrenty. As long as you use main dealer parts . It was brought in to make dealers lower costs per hour . But I have a funny feeling parts will become dearer to compansate them.

JohnD · Unread post by **JohnD** » 12 Feb 2005, 15:11

<blockquote id="quote"><font size="1" face="Verdana, Arial, Helvetica" id="quote">quote:<hr height="1" noshade id="quote"><i>Originally posted by Stuart McB</i>

Hey that can't be. A main Citroen dealer doing a job under warranty no questions asked. Did you tell him you'd serviced it????
Sligh old devil.
<hr height="1" noshade id="quote"></blockquote id="quote"></font id="quote">
Although I did the 24K service (with GSF parts), I think she told them she´d had it serviced when she was abroad. Tanfield said that´s OK, the dodgy matrix wouldn´t have shown even if they had serviced it at 2 years old. Job all done for free, and relief all round.