Dangers of relying on AI
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Onlinemyglaren
- Forum Admin Team
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- Joined: 02 Mar 2008, 13:30
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Onlinemyglaren
- Forum Admin Team
- Posts: 28597
- Joined: 02 Mar 2008, 13:30
- x 5629
Re: Dangers of relying on AI
Sainsbury's pauses AI cameras after shopper ousted (BBC)
"Sainsbury's has suspended its use of live facial recognition technology at one of its London branches after a customer was wrongly challenged as a shoplifter and asked to leave.
Matt Arnold, 46, was buying items at the East Dulwich store when he was stopped by management at a self-service till.
Describing the experience as a "terrifying glimpse of the future," he has warned that retail surveillance tech risks humiliating customers and creating a system where staff feel compelled to follow automated alerts without applying human logic."
"Sainsbury's has suspended its use of live facial recognition technology at one of its London branches after a customer was wrongly challenged as a shoplifter and asked to leave.
Matt Arnold, 46, was buying items at the East Dulwich store when he was stopped by management at a self-service till.
Describing the experience as a "terrifying glimpse of the future," he has warned that retail surveillance tech risks humiliating customers and creating a system where staff feel compelled to follow automated alerts without applying human logic."
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CitroJim
- A very naughty boy
- Posts: 54874
- Joined: 30 Apr 2005, 23:33
- x 8250
Re: Dangers of relying on AI
Indeed, a glimpse of a future already largely upon us...
I hope he got his shopping for free by way of apology...
I hope he got his shopping for free by way of apology...
Jim
A bit of a Citroen AX fan...
A bit of a Citroen AX fan...