Dealer says my system upto date, car says not

This is the Connected NAV system.
Main Features: It is a fully integrated Telematics System featuring CarPlay, Android Auto, Real Time Services, Voice Commands, High-Res Display, 3D Navigation, Bluetooth Hands Free & USB. 2 versions of the system are available NAC (Navigation Audio Connectée) and RCC (Radio Couleur Connectée) or Connected Colour Radio, which does not have the Integrated Navigation or Live Services.
Cfrtom
(Donor 2025)
Posts: 3
Joined: 20 Feb 2025, 17:20

Dealer says my system upto date, car says not

Unread post by Cfrtom »

My car has been back to the garage again for adblue injector (under warranty) and the sent it back to citroën franchise, I have asked for the maps and infotainment system to be updated as it was supposed to be.

They have come back and said it's all upto date but my connected services says there are updates for both.

Maps are definitely not updated. After following the details to get the update via email, putting it on USB it says not compatible, emailed citroen uk who said it was because there is so many updates to go on it has to be done another way and sent me some links which I followed but still no luck.

Forgot to add my VIN is VF7**************[VIN obfuscated, can be read by forum staff]

Any help appreciated.
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mickthemaverick
Moderating Team
Posts: 20096
Joined: 11 May 2019, 17:56
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Re: Dealer says my system upto date, car says not

Unread post by mickthemaverick »

Did this problem get resolved? :)
I used to be indecisive, now I'm not so sure!
I used to ride on two wheels, but now I need all four!