Diagbox Very Very slow to load - unless . . .

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uncle buck
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Diagbox Very Very slow to load - unless . . .

Unread post by uncle buck »

Hi all,

I'm using Diagbox 7.57 VM on a virtual machine (Xp sp3) and it works, however it takes ages to open, it seems to get stuck loading up for around 10 minutes on a couple of screens and when it does finally open it is very slow to respond to any selections..... But if I am connected to the internet it opens and is working within a minute and is responsive.

I was under the impression that when you used Diagbox you should not be on the internet?

Does anyone have any advice on why it's so slow when not online and how I can try to fix this problem.


Cheers.
2006 C4 1.6 HDi 16V (92) non FAP
2001 Xsara II 1.4 LX
2001 Renault Laguna II 1.9dCi Sport Tourer
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Huskyxantia
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Re: Diagbox Very Very slow to load - unless . . .

Unread post by Huskyxantia »

Not sure on this , but most posts on here say don't go online .
Husky. :? Thinking outside of the box is better than sitting in a dark one.
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Kees
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Re: Diagbox Very Very slow to load - unless . . .

Unread post by Kees »

I think this is only possible when it's an original system, because otherwise it's not possible to connect with the psa server, so when the system is slow it's keeps looking for a connection.
uncle buck
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Re: Diagbox Very Very slow to load - unless . . .

Unread post by uncle buck »

Huskyxantia wrote: 09 Sep 2025, 09:02 Not sure on this , but most posts on here say don't go online .
Yes, I'm pretty sure the advice is to use Diagbox offline.

Kees wrote: 09 Sep 2025, 09:06 I think this is only possible when it's an original system, because otherwise it's not possible to connect with the psa server, so when the system is slow it's keeps looking for a connection.
I did think that it must be looking for a connection when offline so that's why it works so slowly.

I don't think it's normal for it to work this slowly . . . or is it?

Maybe there's some setting that needs to be adjusted to make it more usable?


Cheers.
2006 C4 1.6 HDi 16V (92) non FAP
2001 Xsara II 1.4 LX
2001 Renault Laguna II 1.9dCi Sport Tourer
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Huskyxantia
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Re: Diagbox Very Very slow to load - unless . . .

Unread post by Huskyxantia »

I'm not a computer expert, but when I had my set up I turned my laptop off from the WiFi settings when I needed to use mine , mine was 7.2 , which i sold about 2 yr ago now. If it cant get online it should just work as is , there's lots of stuff about this sort of thing in here just have a search something should come up it was a well spoke about subject for ages on here.
Husky. :? Thinking outside of the box is better than sitting in a dark one.
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xantia_v6
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Re: Diagbox Very Very slow to load - unless . . .

Unread post by xantia_v6 »

How are you 'disconnecting' from the internet?
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Huskyxantia
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Re: Diagbox Very Very slow to load - unless . . .

Unread post by Huskyxantia »

Settings in the laptop .
Husky. :? Thinking outside of the box is better than sitting in a dark one.
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uncle buck
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Re: Diagbox Very Very slow to load - unless . . .

Unread post by uncle buck »

I have the WiFi turned off so no internet connection is available..... this is when it takes an age to work.

I discovered by error of forgetting to turn off the WiFi off that Diagbox loads up and is working within a minute.

I have read a lot about Lexia and watched a lot of videos.... there's doesn't seem to be any mention of having to wait 20 minutes for the system to load up....that can't be normal?

Cheers.
2006 C4 1.6 HDi 16V (92) non FAP
2001 Xsara II 1.4 LX
2001 Renault Laguna II 1.9dCi Sport Tourer
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Huskyxantia
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Re: Diagbox Very Very slow to load - unless . . .

Unread post by Huskyxantia »

No thats not , it should more or less load within seconds , maybe a hard wear issue ? Not so much the computer side but the bit that plugs into the port in the car ? Funny things computer stuff something silly can causes big problems. Ive had it load fast in one car and slow in another then found it didn't communicate with a 307 ? Odd its a peugeot but something about the 307 it won't work with
Husky. :? Thinking outside of the box is better than sitting in a dark one.
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xantia_v6
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Re: Diagbox Very Very slow to load - unless . . .

Unread post by xantia_v6 »

Have you tried disabling the network in the VM, rather than the host machine?
uncle buck
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Re: Diagbox Very Very slow to load - unless . . .

Unread post by uncle buck »

Huskyxantia wrote: 09 Sep 2025, 14:25 No thats not , it should more or less load within seconds , maybe a hard wear issue ? Not so much the computer side but the bit that plugs into the port in the car ? Funny things computer stuff something silly can causes big problems. Ive had it load fast in one car and slow in another then found it didn't communicate with a 307 ? Odd its a peugeot but something about the 307 it won't work with
I've tried with the lexia plugged in & not plugged in and it's the same so I don't think the vehicle is causing the problem in this case.

My Delphi DS150 won't communicate at all with the Peugeot 207 so I know what you mean about stuff being funny.

xantia_v6 wrote: 09 Sep 2025, 14:41 Have you tried disabling the network in the VM, rather than the host machine?
Just tried that ..... I gave up after 25 minutes of staring at the Diagbox black screen :(


Cheers.
2006 C4 1.6 HDi 16V (92) non FAP
2001 Xsara II 1.4 LX
2001 Renault Laguna II 1.9dCi Sport Tourer
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mickthemaverick
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Re: Diagbox Very Very slow to load - unless . . .

Unread post by mickthemaverick »

uncle buck wrote: 08 Sep 2025, 23:57 Hi all,

I'm using Diagbox 7.57 VM on a virtual machine (Xp sp3) and it works, however it takes ages to open, it seems to get stuck loading up for around 10 minutes on a couple of screens and when it does finally open it is very slow to respond to any selections..... But if I am connected to the internet it opens and is working within a minute and is responsive.

I was under the impression that when you used Diagbox you should not be on the internet?

Does anyone have any advice on why it's so slow when not online and how I can try to fix this problem.


Cheers.
I used to have 7.57 which I upgraded to IIRC 7.62 for that very reason. Mine was running on a dedicated laptop with Windows XP not a VM but was still slow. It had always been too slow whether connected or not so I upgraded. However if yours works ok when connected I'd try a full scan like that. If it does try and talk to the PSA servers you will probably get an error which you can ignore if it works OK. Hopefully more knowledgeable members than I will agree or shoot me down! :-D
I used to be indecisive, now I'm not so sure!
I used to ride on two wheels, but now I need all four!
uncle buck
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Re: Diagbox Very Very slow to load - unless . . .

Unread post by uncle buck »

Hi,
I have used it when I was connected and it worked ok.

What I tried the other day was to let it load up to the point where you choose the vehicle whilst I was connected, then I disconnected from the internet and went from there, all was ok.
It's the loading up to the choose the vehicle point that has the delay, once you are past that point it seems to work ok when offline.

The diagbox is 7.57 but I noticed that when you are using it the version is shown as v07.60 at the top right of the screen?

I may try a different VM version (if I can find one) to see if it works any faster.


Cheers.
2006 C4 1.6 HDi 16V (92) non FAP
2001 Xsara II 1.4 LX
2001 Renault Laguna II 1.9dCi Sport Tourer
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Huskyxantia
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Re: Diagbox Very Very slow to load - unless . . .

Unread post by Huskyxantia »

Might be worth a try but anyone correct me if I'm wrong , the vm goes with the operating system it was intended for or don't it work like it , what was you using this again to do ?

Reason why I ask , ive seen so many posts regarding this diagnostic setup I was happy I got rid of mine 2 yr ago. I've a maxi com aultel 808s I think , works a treat does everything , dpf egr, injectors keys it goes on even resetting all types of counters including stop start too, cost me a tad over 300 but worth everything penny. Plenty of videos online for it plus there customer service is brilliant ( it even works fully after licence expires) that part is more for the business side of things.
Husky. :? Thinking outside of the box is better than sitting in a dark one.
:-D
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Huskyxantia
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Re: Diagbox Very Very slow to load - unless . . .

Unread post by Huskyxantia »

Above, its the real deal as I got it from the main dealers , ive found when the next level up machine comes out the previous ones then have massive prive reductions, sometimes over 400 pounds ! Plus the support you get its great, no im not a sales representative for them I'm just pleased ive something far more easier to useand it does everything else and more , im not dissing the lexia or what ever else its called but far to many posts and everyone is almost the same about running problems and connections not doing what they should and so on , I remember when I got mine it took me two afternoons to set mine up ! Can't wait or waste time when a job on the car needs doing especially if your on a hard standing forecourt and the weather dont look to good . Hope you get yours working to the way you can control it 👍
Husky. :? Thinking outside of the box is better than sitting in a dark one.
:-D