My Citroën app help

[Neno1970]

Hi all,

I'm new to the forum and I'm looking for a bit of help with the mycitroen app.
Has anyone had this issue? In the pic, I'm connected via Bluetooth for calls but I can't get it to pull the milage data etc through to the my Citroën app. I can't find the Bluetooth permission it's on about. Any help on this would be appreciated.

[mickthemaverick]

Hello and welcome,
I have not seen the Citroen app at all so I can only suggest what I glean from your picture. I would open the Citroen app and then go to 'settings' within the app. I am assuming you will find an option to enable Bluetooth in the app, after which on returning to the main screen you should be able to read the data.

[Neno1970]

Hi mickthemaverick,
Thank you for the reply, you thought that would be the solution but no within the app settings there is nothing regarding bluetooth. I am connected via Bluetooth to the car to make calls so you'd think it would be all 100% set up. No such luck lol I've tried deleting the app reinstall etc still the same error. Oh well time for another beer and worry about it another day

[Sloppysod]

Have you completed the setup, including the authorisation via the MyCitroen Web link from within the app.
I think the way it works, is, yes the car connects to your phone via Bluetooth, but the data you are after is transmitted via a server somewhere via WiFi or your data plan.
Come back if still not working and I'll have another think

[Neno1970]

I'm not sure about that but I'll look into it and see what I can do over the weekend. I'll post how I get on