My Citroen App - servicing

[GmanC]

Downloaded the app and went into the servicing section and none of services appear. My supplying dealer did two services (car 19 months old with 3.5k miles) so gave him a call to query. Basically he said the system often doesn't update but if any warranty work requires doing then my local PSA garage would call them and confirm all's in order. Does this sound about right? Seems pointless having the app if the details are inaccurate

[mickthemaverick]

That sounds rather like a lack of data input by the servicing garage to me!

[Sloppysod]

Does this sound about .......

Yes, I led to believe that's the same for every one.

Mine says the 2 year service is due, just like it said the 1st year was due, but that has vanished now. I queried it with the dealer after the last service (Mick you'll like this ), and his advice was, "ignore the app and keep the receipts!"

So much for Citroën living in the digital world!

[GmanC]

Well I'm not sure I should be saying that's reassuring to know that the App is known to be unreliable

[GmanC]

Just found out that you can go into the app and update the service manually yourself. A bit bizarre as you'd have thought it would be locked down and only accessed by authorised service centres? Hey ho - every day is a school day

[mickthemaverick]

Just found out that you can go into the app and update the service manually yourself. A bit bizarre as you'd have thought it would be locked down and only accessed by authorised service centres? Hey ho - every day is a school day

That certainly means you can't rely on what the app has to say about service history when buying a second hand car - just a novelty to waste our time!!

[PaulC5]

Just found out that you can go into the app and update the service manually yourself. A bit bizarre as you'd have thought it would be locked down and only accessed by authorised service centres? Hey ho - every day is a school day

That certainly means you can't rely on what the app has to say about service history when buying a second hand car - just a novelty to waste our time!!

You can not beat keeping paper receipts, like in the old days.