Citroen app login

This is the Forum for all your Citroen Technical Questions, Problems or Advice.
Online
the2ems
Posts: 128
Joined: 04 Aug 2010, 20:18
x 10

Citroen app login

Unread post by the2ems »

Just opened the app and it seems that I need to log in. But when I try that, I get prompted that the information is incorrect. So trying to set new password, and whatever I try doesn’t seem to work. Is there a problem with the app?
CITROEN C4 1.2 PURETECH C-SERIES EDITION S/S 5DR (2023)
User avatar
GiveMeABreak
(Donor 2016)
Posts: 41989
Joined: 15 Sep 2015, 19:38
x 6955

Re: Citroen app login

Unread post by GiveMeABreak »

Aren't these the same credentials as for your online Citroen account (for connected services)?
Please note, I'm no longer active on the Forum, so won't respond to messages.

Marc
Online
the2ems
Posts: 128
Joined: 04 Aug 2010, 20:18
x 10

Re: Citroen app login

Unread post by the2ems »

Probably. But it’s telling me they are wrong, even when I create a new password. I just wondered if anyone else had a problem.
CITROEN C4 1.2 PURETECH C-SERIES EDITION S/S 5DR (2023)
User avatar
GiveMeABreak
(Donor 2016)
Posts: 41989
Joined: 15 Sep 2015, 19:38
x 6955

Re: Citroen app login

Unread post by GiveMeABreak »

I'd log in to the website from a computer and check you can get in from there first. But I may be wrong and it is a separate account entirely.
Please note, I'm no longer active on the Forum, so won't respond to messages.

Marc
Online
the2ems
Posts: 128
Joined: 04 Aug 2010, 20:18
x 10

Re: Citroen app login

Unread post by the2ems »

Finally managed to log back in.
CITROEN C4 1.2 PURETECH C-SERIES EDITION S/S 5DR (2023)