Citroen app login

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the2ems
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Joined: 04 Aug 2010, 20:18
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Citroen app login

Unread post by the2ems »

Just opened the app and it seems that I need to log in. But when I try that, I get prompted that the information is incorrect. So trying to set new password, and whatever I try doesn’t seem to work. Is there a problem with the app?
CITROEN C4 1.2 PURETECH C-SERIES EDITION S/S 5DR (2023)
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GiveMeABreak
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Re: Citroen app login

Unread post by GiveMeABreak »

Aren't these the same credentials as for your online Citroen account (for connected services)?
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Marc
the2ems
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Re: Citroen app login

Unread post by the2ems »

Probably. But it’s telling me they are wrong, even when I create a new password. I just wondered if anyone else had a problem.
CITROEN C4 1.2 PURETECH C-SERIES EDITION S/S 5DR (2023)
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GiveMeABreak
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Re: Citroen app login

Unread post by GiveMeABreak »

I'd log in to the website from a computer and check you can get in from there first. But I may be wrong and it is a separate account entirely.
Please note, I'm no longer active on the Forum, so won't respond to messages.

Marc
the2ems
Posts: 128
Joined: 04 Aug 2010, 20:18
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Re: Citroen app login

Unread post by the2ems »

Finally managed to log back in.
CITROEN C4 1.2 PURETECH C-SERIES EDITION S/S 5DR (2023)