Lasertec Manuals WARNING

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ghostrider
Posts: 360
Joined: 05 Jan 2002, 01:10

Lasertec Manuals WARNING

Unread post by ghostrider »

Just in case you haven't read the relevant thread, I bought the manuals over the internet direct from lasertec, there is a problem with the installation and they wont reply to my e-mails. I'm out 119 euros plus some 20 hours of my time installing it and nothing works.
I may just have been unlucky, but whatever they won't respond to me, so be careful if you are thinking of lashing out[xx(][xx(][xx(][xx(][xx(][xx(]
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AndersDK
Posts: 6060
Joined: 21 Feb 2003, 04:56
x 1

Unread post by AndersDK »

Sounds about pretty normal. They sell a manual on CD. But they know nowt about PC installation or usage. That's why they keep there mouths shut.
Now -
If you open your Windows pathfinder and look at the filetypes on the CD - what do you have on the CD then ?
EDIT : Sorry - just read your posting elsewhere -
ghostrider
Posts: 360
Joined: 05 Jan 2002, 01:10

Unread post by ghostrider »

Anders, as usual you've gone straight to the heart of the matter, I'll also have a look at the CD files if I can the problem being of course that until the program installation is complete I doubt if i'll be able to get in...... watch this space
Pete
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Last edited by ghostrider on 22 Feb 2011, 06:08, edited 1 time in total.
bernie
Posts: 882
Joined: 10 Apr 2001, 02:25

Unread post by bernie »

Just a thought.
Is it an ISO file that needs burning to another cd to work?
ghostrider
Posts: 360
Joined: 05 Jan 2002, 01:10

Unread post by ghostrider »

Bernie, could be, but as there are minimal isntallation instructions for the three discs involved who knows [:D] [:D] [:D], still at least lasertec have responded now, I done everything they have asked and .......... zero
Pete
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Last edited by ghostrider on 22 Feb 2011, 06:08, edited 1 time in total.
marpate1
Posts: 40
Joined: 07 Jun 2005, 17:55

Unread post by marpate1 »

If you open a command window and change directory to the cd and do a DIR, what do you see?
Can you send a copy of the installation instructions too?
If you like, send me a copy of the CD and I'll take a look [:D]
[only kidding with the last part!]
ActivaV6uk
Posts: 650
Joined: 20 Nov 2003, 16:51

Unread post by ActivaV6uk »

Ghostrider when you come and pick up the 4x4 exaust bring it with you i am sure i can get it working (in the industry).
Andy
ghostrider
Posts: 360
Joined: 05 Jan 2002, 01:10

Unread post by ghostrider »

Andy 4x4 exhaust???????!!!!!!! we were talking gearboxes [:D] [:D] [:D] [:D] [:D] [:D] Yup I'll bring them with me, mind you I finally lost it today having been on hold to france for 2 hours today I've finally requested a refund. I got the software working in as much as I finally managed to get the installation to complete, and I can get the invoicing, labour rates and everything else to work except the manuals [:D] [:D] [:D]. I'm fairly sure that it is the system that my local franchise uses, so getting those invoice totals right is obviously more important than fixing a car ... right?
Pete
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Last edited by ghostrider on 22 Feb 2011, 06:09, edited 1 time in total.
ghostrider
Posts: 360
Joined: 05 Jan 2002, 01:10

Unread post by ghostrider »

Oh Yeah Marpate1, installation instructions ha ha ha.......[:D] [:D] [:D] [:D] Can't copy the discs as I've no DVD burner [:(]
Pete
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Last edited by ghostrider on 22 Feb 2011, 06:09, edited 1 time in total.