Android Auto option 'missing' from C3 2017 Wave 2.1 RCC

[a810]

I have the same model car with a wave 2.1 NAC and MirrorLink but I can't find the correct link to the update to enable Android Auto and the Update link provided by Citroen with my vin number doesn't work
can anyone post the link to the latest wave 2.1 firmware here?


Some more info about psa version:
HMI version: 21.616.53.17.00
imx version: x0101185_171122_16.1B116
V850 version: W2.1_16.1S723
software version: 074C

thank you in advance

[GiveMeABreak]

That looks like an RCC unit (not a NAC).

If you are not sure, pop your VIN up, but you are 2 updates behind:

1_075_16.1B116 (3rd December 2017)
1_076_16.1B116.4 (26th June 2019)

I will send you a link via Private Message.

[HE96]

Hello everyone, I'm having the same problem, I don't have android auto active on my 2018 Citroen C3 can someone tell me how i can activate activate?

[GiveMeABreak]

Please see my previous post. The same applies - you too are several software updates behind. I suggest you try updating your RCC Head Unit first of all to the latest version.

[HE96]

Hi Marc, thank you very much for the reply.can you tell me where i can find the updates please?

[GiveMeABreak]

If you have the Citroen App, it should advise you of the updates. Not everyone has or wants the App, so as you don't have the navigation version (NAC) you probably thought you wouldn't need it.

You will need a FAT32 formatted USB, then extract the files to it. Start the vehicle (you must keep the engine running throughout the update process), then insert the USB, and it should validate and ask if you want to update the system.

I will send you the links via Private Message.

[HE96]

Hello everyone ,
Thanks again to Marc
I'm now with a new problem. At Marc's suggestion I decided to download it through the my Citroen app.he downloaded the 4gb update and prepared my usb pen 16 GB. I went to the car and started the update from 0 to 50% was fast. but then the problem started. after almost an hour and a half without passing 50 the radio restarted and went back to the beginning of the update. again standing at 50. I don't know if this is normal. to what should I do. Has anyone had the same problem? Now I don't have air conditioning. Help

[GiveMeABreak]

Ok, first I would try another USB key (in case there is an issue with it) as over time these can fail as the memory cells start failing. Also, check the download file has not been corrupted.

The file info is as follows:

Version	Date	UpdateID	Size
1_075_16.1B116	03 Dec 2017	005315191543853442	4 313 661 440
1_076_16.1B116.4	26 Jun 2019	005315191561559942	4 313 927 680

[HE96]

through the app only option 076c appears to download. the usb pen The one I used was relatively new but I've had it for a few years.So he decided to buy a new, faster one to test. As soon as I receive it, I will do the procedure again.

I decided to buy this will be a good usb?

[GiveMeABreak]

Although the NG4 doesn't use USB 3.** speeds, your USB should be backward compatible, so not problem using that and you can use it for other things.

It's just a matter of trying to rule out the common issues.

I suggest, you get the file downloaded again, then extract the compressed file to a new folder on your PC (don't use a MAC), then copy the contents over to the USB, remove the hidden system files and try again.

[HE96]

Hello everyone, I come to update the situation. the usb pen arrived yesterday, and I did the procedure again through the Citroen software. on a pc with Windows 10 Installation was quick. Arriving at the car, the update installation was quick, lasting 15 to 20 minutes. Everything is already working normally and Android auto is already active and working without problems.Thank you so much for your help Marc.

[GiveMeABreak]

Hi, not problem and thanks for updating the thread to let us know it went OK. It will surely help others. Best of luck.

[dgorbatko]

Hi!
I have the same situation. I bought C3 2017 with Nav system a couple days ago in Netherlands. And realized that there is no Android auto icon, only Apple carplay and Mirror link.
I downloaded citroen app, inputed my VIN, it said that there are two updates for the Nac system - maps and firmware.
Downloaded it with Citroen app to the usb 3.0 64gb flash drive.
Put in the car, first updated was a firmware update, it was too long aprox 30 minutes or longer, then it sugested to update the maps, and it failed in the middle of updating.
I reboot a nav system, but now there is no Android Auto still and nothing happens when I press the NAV button.

Now i want to download files manualy and unarchive it to another USB 3.0 16GB flash drive. And will try again.
The downloaded files are:
PSA_map-eur_23.0.0-r0-NAC_EUR_WAVE2.tar
license_0D01110659D4E6B55AF6_001315031613548831.key
PSA_ovip-int-firmware-version_21-08-87-32_NAC-r1_NAC_EUR_WAVE2.tar

Maybe I should download some another update to enable Android Auto?

Thanks!

[GiveMeABreak]

The map update is about 10 Gb and the firmware just under 3.

Make sure you only have one update on the USB stick at a time and do not interrupt it during the update. format the USB drive to FAT32 before using it to make sure it is clear. Make sure you keep the engine running.

Do the firmware update first as that is the one that deals with Android Auto and upgrades the system. You can do the map update later.

[Paul-R]

Two things suggested from posts in a different forum that I visit.

First, don't go larger than a 32GB pen drive. 16GB if the files will fit on.
Second, Don't go for USB3. USB2 pen drive is best.