New DS forum - proud owner of DS7 Crossback here

This is the Forum for all your DS Automobiles Technical Questions, Problems or Advice.

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BognorBill
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Re: New DS forum - proud owner of DS7 Crossback here

Post by BognorBill » 06 Feb 2019, 13:45

Sounds like a nice long road trip, hope it goes well.
Portsmouth you say, did you get yours at Richmond Group, Farlington?

DavidHollyoake
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Re: New DS forum - proud owner of DS7 Crossback here

Post by DavidHollyoake » 04 Mar 2019, 18:20

Hi, I wonder if anyone can help.

I am just about to take delivery of my new DS7 Crossback. My dealer is struggling to quote me for a tow bar being fitted. I live in the Derby area, could anyone point to a fitter. I have tried searching but most of the fitters on line do not mention DS7 in their range of options.

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Paul-R
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Re: New DS forum - proud owner of DS7 Crossback here

Post by Paul-R » 04 Mar 2019, 21:47

I'm not sure you will find an aftermarket supplier of a towbar. I have a feeling that somewhere I've read that for the first three years a towbar is a manufacturer supplied item only.

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2e1ilh
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Re: New DS forum - proud owner of DS7 Crossback here

Post by 2e1ilh » 01 Apr 2019, 12:40

BognorBill wrote:
06 Feb 2019, 13:45
Sounds like a nice long road trip, hope it goes well.
Portsmouth you say, did you get yours at Richmond Group, Farlington?


Yes, from a chap called James

Greycloud
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Re: New DS forum - proud owner of DS7 Crossback here

Post by Greycloud » 13 Apr 2019, 15:03

Hello. Picked up my new DS7 on Wednesday, and loving it so far. Gradually becoming familiar with controls, touchscreen, etc. Couple of disappointing aspects:
1) If I was a passenger, I wouldn’t want to go much further than round the corner sitting on the centre seat in the back. It’s hard! Both the seat and the back.
2) The satnav doesn’t show any town or villages other than when you zoom in on a very narrow area. If you’re looking at a journey of several miles, nothing is marked. I’ve gone through the menu to see if there is any way of adding these, but nothing. Anyone found a way of doing this? Apparently the satnav is now in partnership with Tomtom, and unlike the one I had on my DS 5, which was excellent.

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GiveMeABreak
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Re: New DS forum - proud owner of DS7 Crossback here

Post by GiveMeABreak » 13 Apr 2019, 18:07

You'll probably need to locate the options for Points / Places of Interest - no doubt there will be levels of detail that you want displayed and other options in the menu. Whenever I reset my Navidrive I have to select all the option I want displayed, but it easily done.

Greycloud
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Re: New DS forum - proud owner of DS7 Crossback here

Post by Greycloud » 14 Apr 2019, 22:29

Thanks GiveMeABreak, but I have been through the menu several times, including the ‘adding points of interest’, but, while you can include railway stations, ice rinks, casinos, coffee shops and numerous other locations
I wouldn’t require, there is no provision for showing towns and cities. Maybe there’ll be a software update in the future that will correct this.

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GiveMeABreak
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Re: New DS forum - proud owner of DS7 Crossback here

Post by GiveMeABreak » 15 Apr 2019, 15:44

Towns and Cities should be basic information - but I can tell you that on most systems, the level of detail changes directly in relation to the zoom level you are on - obviously the closer in your are the less detail there is. So check your zoom level. I can't help you with 'Tom Tom' I only have data relating to the PSA bespoke systems made by Magneti Marelli and Harman Becker.

Try setting the zoom level to minimum, so you can see the UK as a whole and then zoom in gradually. Pop up a few shots with the magnification % if you get time.

Pop up your VIN so I can see exactly what system you have.

Greycloud
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Re: New DS forum - proud owner of DS7 Crossback here

Post by Greycloud » 15 Apr 2019, 20:43

GiveMeABreak. In fact, the opposite is true. The closer I zoom in, the more detail it shows, local districts, street names, but when I zoom out, those things disappear but no names of towns or villages are shown, although road numbers are. When I look at an area of about a twenty mile radius of my home, only one town is marked.
I contacted the dealer today, and the salesman couldn’t offer any help, but said he would investigate.

VIN VR1**************[VIN obfuscated, can be read by forum staff]

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GiveMeABreak
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Re: New DS forum - proud owner of DS7 Crossback here

Post by GiveMeABreak » 15 Apr 2019, 21:32

Ok, I'm not having much luck - being this is too new - DS Automobiles have not yet got the electronic manuals online!

So I can't delve any deeper for you at present - the unit is simply called 'Digital Connected Navigation'.

However, one thing I can tell you in case you don't already know or have yet to be informed, that there is a recall for your vehicle:
An after-sales campaign must be carried out on this vehicle. Advise your client to make an appointment with their authorised dealer as soon as possible
So if you haven't already had the work done, give them a call to book it in. :) They don't say what it is though....

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Re: New DS forum - proud owner of DS7 Crossback here

Post by Greycloud » 02 May 2019, 15:06

Sorry for the long delay, I’ve been trying to sort things with DS and Tom Tom. I emailed Tom tom but they were no help. This was their advice, “To add updates to the system, you must update the system.” That’s solved the problem then!

Left numerous messages for dealership, who took several days to reply. They said they would look into it for me. They rang me again on Tuesday, to inform me - guess what? - that there is a recall on my DS7!
Don’t know where you get your intell from, GiveMeABreak, but you’re obviously better informed than the official DS Salon. Now, if only you could tell me what it’s for, and how long it will take, I’d be very grateful, as they can’t! Said DS Automobiles have informed them there’s a recall, but not told them what it is, or what action is required.

Had lots of Citroens, and a DS5, in the past, so I’m used to recalls, but never had one less than three weeks after driving it off the forecourt.

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GiveMeABreak
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Re: New DS forum - proud owner of DS7 Crossback here

Post by GiveMeABreak » 02 May 2019, 17:42

No problem - but unfortunately, there aren't any Gavin Williamson's at DS Automobiles :-D , so the details of the recall are kept beyond top secret.

As this is a new vehicle expect there to be more over the coming years. You are after all road testing it for them in real world conditions.

Now they should notify you of any serious ones - but often for the less serious, but still niggling issues, they wait for customers to come in and moan before they check to see if there is a fix. It keeps the costs down and saves them having to pay for it!

As for the updates to the system, all you need to do is go here to the DS Navigation website:

Enter your VIN and it will give you the update you need. I just checked (as you supplied the VIN to me earlier) and there is a nice little update waiting for you! :-D

https://www.dsautomobiles.co.uk/service ... ap-updates

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Re: New DS forum - proud owner of DS7 Crossback here

Post by Greycloud » 04 May 2019, 15:00

GiveMeABreak
Hi Marc,
Here’s an update.
I took the DS7 in yesterday, as they’d finally heard what the recall was all about. There were three ‘campaigns’, involving ‘dash stiffening’, ‘engine injection’, and another that I can’t remember, but was probably equally as mysterious as the first two.

I also passed on your information that there was a satnav update available, and they said they would do that as well. They completed everything, while I filled in the time wandering around Exeter for five hours. Apparently, the satnav update was for mapping of the whole of Europe, but sadly it didn’t solve my original problem of no towns being shown.
According to the service department, that’s the way it’s meant to be. Disappointing. Satnav in my previous DS5 was much better.

Hate it when newer technology takes a step backwards. And apparently, I have a subscription for three years included with the car, after which I have to pay to renew it. I don’t think so, not unless there is another update that makes it usable. Thanks for all your input, anyway.

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Re: New DS forum - proud owner of DS7 Crossback here

Post by GiveMeABreak » 04 May 2019, 15:38

Ok, but did you read my last post above? I put the link for you to download the updates at your leisure without having to go to the dealer to do it. :-D

Like I mentioned above - the public are always the beta testers to be honest as no amount of ad hoc driving round a race track in secret can really provide a proper road test in real world conditions. Some wait for a few year after the release of a new car so that they can work through allt he bigs and then get a later model a few years in.

The early DS5 (Citroen badged) was a typical example of having excruciatingly painful suspension akin to sitting on a poker. It was only improved on later models and of course the later system can be installed on the earlier model as far as we can tell. Rick, a member here, changed his C5 X7 for a DS5 for the 'premium' experience, but has been sadly disappointed with many aspects of the DS5.

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Re: New DS forum - proud owner of DS7 Crossback here

Post by Greycloud » 05 May 2019, 10:28

Thanks, I did read your previous post, but, as I was booked in for the recall anyway, I decided to ask them to do the satnav update as well, after passing on your information that one was available, as I’m not sure they knew that.

I’ve done that in the past, waited a while after the release of a new car before purchasing, in order for any ‘teething troubles’ to be ironed out. But it hasn’t worked, it still had recalls, so now I just accept it’s going to happen, and hope it’s not too often. At least I didn’t buy a Zafira, with its inherent danger of bursting into flames at any moment.