Multi function LCD stuck on Citroen welcome screen or asking for CD-Rom after battery disconnect

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AlvinCitroenC5
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Multi function LCD stuck on Citroen welcome screen or asking for CD-Rom after battery disconnect

Post by AlvinCitroenC5 »

So I just got my new multi function light stalk replaced as the signal stalk was way too loose. I went through the instructions in Lexia to get the headlight stalk/steering angle sensor to mate with the car. Everything was great until I went to park my car for a few minutes and the center LCD screen now is stuck on the Citroen welcome street with the world ready on the bottom right corner. I then unhook the battery, and then the screen stated I need a CD-rom for the correct software. The request goes away when I press "ESC" on the radio. However, after shutting the engine off this all happens again. Does anyone here know how to fix this? Thanks.
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AlvinCitroenC5
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Re: Multi function LCD stuck on Citroen welcome screen or asking for CD-Rom after battery disconnect

Post by AlvinCitroenC5 »

Now there is a continuous beeping sound from the left speaker after the disconnect and reconnect the battery, while the screen would boot and ask me for the configuration CD Rom.
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Re: Multi function LCD stuck on Citroen welcome screen or asking for CD-Rom after battery disconnect

Post by GiveMeABreak »

Have you attempted to update the firmware on the Navidrive system recently or changed any option in Lexia / Diagbox? That looks like it has not installed or updated properly. Also, disconnecting and connecting the battery repeatedly won't do it any good, unless you follow the BSI / Battery disconnection procedure each time. The Navidrive ECU may now be stuck in a loop as a result of the power being pulled in the middle of an update or configuration change.
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Marc
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GiveMeABreak
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Re: Multi function LCD stuck on Citroen welcome screen or asking for CD-Rom after battery disconnect

Post by GiveMeABreak »

What version of software was there before and what version have you tried to update it to? If you can, press and hold the MENU button to find out the version.
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Marc
AlvinCitroenC5
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Re: Multi function LCD stuck on Citroen welcome screen or asking for CD-Rom after battery disconnect

Post by AlvinCitroenC5 »

Neither my mechanic nor I tried to update anything on the sat nav. We did use Lexia to install the new head light stalk assembly, going through the instructions so that the ESP can work properly. I do the BSI reset procedure a few times already, but the beeping and asking for the CD Rom will not go away. I have taken a photo of the software version for you to look at. Thanks.
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GiveMeABreak
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Re: Multi function LCD stuck on Citroen welcome screen or asking for CD-Rom after battery disconnect

Post by GiveMeABreak »

Ok, I have the firmware update to 6.63B 890 if you need this file - it's not too large (about 89Mb), but needs to be burned onto a CD-R at very low speed and finalised. Let me know if you want the configuration update. I used to have this system and that is the last firmware they released for this RT3 model.
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Marc
AlvinCitroenC5
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Re: Multi function LCD stuck on Citroen welcome screen or asking for CD-Rom after battery disconnect

Post by AlvinCitroenC5 »

That would be great! What method do you prefer for me to obtain it? Thanks you!
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GiveMeABreak
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C5 MK II 2.0 HDi Exclusive Obsidian Black
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Re: Multi function LCD stuck on Citroen welcome screen or asking for CD-Rom after battery disconnect

Post by GiveMeABreak »

I've just called it a night now Alvin, but I'll send you a link tomorrow to the download on my file store.

The firmware you have from your photo (6.51) is not available online anywhere, but hopefully the latest firmware which is also the configuration CD will fix the issues.
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Marc
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GiveMeABreak
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C5 X7 2.0 HDi Exclusive Mativoire Beige (The Golden Hornet)
C3 1.6 HDi Exclusive Aluminium Grey (The Silver Hornet)
C5 MK II 2.0 HDi Exclusive Obsidian Black
C5 MK I 2.0 HDi SX Wicked Red
Xantia S2 2.0 HDi SX Hermes Red
C15 Romahome White
XM 2.0 Turbo Prestige Emerald Green Pearlescent
XM 2.0 Turbo Prestige Polar White
XM 2.0 SX Polar White
CX 20 Polar White
GS 1220 Geranium Red
CX 2.4 Prestige C-Matic Nevada Beige
GS 1000 Cedreat Yellow
x 5645

Re: Multi function LCD stuck on Citroen welcome screen or asking for CD-Rom after battery disconnect

Post by GiveMeABreak »

Alvin - I've sent you a Private Message with instructions.
Please Don't PM Me For Technical Help

Marc
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