Phone won't stay logged in...

Forum News, Announcements and any issues you're having with the forum

Moderator: myglaren

Post Reply
User avatar
Zelandeth
Donor 2024
Posts: 4731
Joined: 16 Nov 2014, 23:36
Location: Milton Keynes
My Cars: 2006 Peugeot Partner Escapade 1.6HDi.
1988 Renault 25 Monaco 2.0i.
1985 Sinclair C5.
1984 Trabant 601S.
1975 Rover 3500.
1973 AC Model-70.
x 1403
Contact:

Phone won't stay logged in...

Post by Zelandeth »

This started around the time of the most recent switchover to HTTPS.

Desktops are all unaffected, but on my phone as soon as I navigate away from the site I find I have to log back in on my return. So long as I leave the tab open and don't leave the site it seems fine - even overnight.

Running Dolphin browser version 11.5.11 on Android 6.0 on a Huawei P9.

Haven't noticed any issues with any other websites.

I've tried clearing all browsing data and even uninstalled and reinstalled the browser this afternoon to no avail.

Any ideas guys?

Edit: have just tested this in Chrome on the same handset and that seems unaffected...however as I hate using Chrome with a passion I'd rather figure out a solution to the underlying problem if possible...
Current fleet:
06 Peugeot Partner Escapade 1.6HDi, 88 Renault 25 Monaco, 85 Sinclair C5, 84 Trabant 601S, 75 Rover 3500, 73 AC Model 70.
User avatar
xantia_v6
Forum Admin Team
Posts: 9052
Joined: 09 Nov 2005, 22:03
Location: France or NewZealand
Lexia Available: Yes
My Cars: -
1997 Citroen Xantia V6 (France)
1999 Citroen XM V6 ES9 (France)
2011 Peugeot 308 CC THP 155 (NZ)
1975 Jaguar XJ-S pre-HE (NZ)
x 825

Re: Phone won't stay logged in...

Post by xantia_v6 »

I don't have any immediate answers. It is likely that either your browser is not setting the session cookie correctly, or that the site is not recognising it.
Can you try using the url https://frenchcarforum.com for a while and see if that behaves differently?
User avatar
CitroJim
A very naughty boy
Posts: 49518
Joined: 30 Apr 2005, 23:33
Location: Paggers
My Cars: Bluebell the AX, Polly the C3 Picasso, Pix the Nissan Pixo, Propel the duathlon bike, TCR Pro the road bike and Fuji the TT bike...
x 6156
Contact:

Re: Phone won't stay logged in...

Post by CitroJim »

No problem with my Windows phone or Android Tablet....
Jim

Runner, cyclist, time triallist, duathlete, Citroen AX fan and the CCC Citroenian 'From A to Z' Columnist...
elma
Posts: 3745
Joined: 13 May 2007, 02:17
Location: United Kingdom
My Cars: Undisclosed
x 287

Re: Phone won't stay logged in...

Post by elma »

I've been getting the same as that on an Android phone using Chrome. I can't use the unread posts tab anymore as it takes me to log in then to the homepage on a repeating cycle. I just use new posts instead and log in more frequently at the moment. The phones always whinging about something though, it's not a big deal for me.
Online
User avatar
Mandrake
Posts: 8615
Joined: 10 Apr 2005, 17:23
Location: North Lanarkshire, UK
My Cars:
x 664

Re: Phone won't stay logged in...

Post by Mandrake »

I'm finding on my iPhone that I'm frequently asked to log in again when I click on a link to a forum post from a notification email.

Not every time, but with say 10 notifications a day I might be prompted to log in about half of those times.

I don't see this problem on a desktop but it occurs to me I never go to the forum via clicking on a notification email link as I don't generally check my emails from a desktop. So maybe the problem is something to do with clicking on email notification links vs just going to the website normally from a bookmark ?

I've been seeing this problem for a few months now and just resigned myself to having to log in frequently on my phone. :?
Simon

1997 Xantia S1 3.0 V6 Auto Exclusive in Silex Grey
2016 Nissan Leaf Tekna 30kWh in White

2011 Peugeot Ion Full Electric in Silver
1977 G Special 1129cc LHD
1978 CX 2400
1997 Xantia S1 2.0i Auto VSX
1998 Xantia S2 3.0 V6 Auto Exclusive
User avatar
Zelandeth
Donor 2024
Posts: 4731
Joined: 16 Nov 2014, 23:36
Location: Milton Keynes
My Cars: 2006 Peugeot Partner Escapade 1.6HDi.
1988 Renault 25 Monaco 2.0i.
1985 Sinclair C5.
1984 Trabant 601S.
1975 Rover 3500.
1973 AC Model-70.
x 1403
Contact:

Re: Phone won't stay logged in...

Post by Zelandeth »

Definitely seems to be an issue with my browser - not least because it's behaving exactly the same on another couple of phpBB forums now as well, it's not just this one.

Guess I just have to cross my fingers for an update sorting it...
Current fleet:
06 Peugeot Partner Escapade 1.6HDi, 88 Renault 25 Monaco, 85 Sinclair C5, 84 Trabant 601S, 75 Rover 3500, 73 AC Model 70.
Online
User avatar
Mandrake
Posts: 8615
Joined: 10 Apr 2005, 17:23
Location: North Lanarkshire, UK
My Cars:
x 664

Re: Phone won't stay logged in...

Post by Mandrake »

On my iPhone, this forum is the only one I use that keeps logging me out.
Simon

1997 Xantia S1 3.0 V6 Auto Exclusive in Silex Grey
2016 Nissan Leaf Tekna 30kWh in White

2011 Peugeot Ion Full Electric in Silver
1977 G Special 1129cc LHD
1978 CX 2400
1997 Xantia S1 2.0i Auto VSX
1998 Xantia S2 3.0 V6 Auto Exclusive
User avatar
xantia_v6
Forum Admin Team
Posts: 9052
Joined: 09 Nov 2005, 22:03
Location: France or NewZealand
Lexia Available: Yes
My Cars: -
1997 Citroen Xantia V6 (France)
1999 Citroen XM V6 ES9 (France)
2011 Peugeot 308 CC THP 155 (NZ)
1975 Jaguar XJ-S pre-HE (NZ)
x 825

Re: Phone won't stay logged in...

Post by xantia_v6 »

Could those who are having this issue of browsers not staying logged into the forum please try logging into our test forum at http://xantiav6.co.uk/forum (which is currently running with a database backup of this forum from a few days ago), and see if your browser stays logged in there? Feel free to make test posts etc. there, but all data will eventually be discarded.

If the problem also exists there, I have a test to perform, which I don't want to do on this live forum.

Note that the test forum is liable to go down or be reconfigured at any time, but I won't do anything intentional for the next 24 hours.
elma
Posts: 3745
Joined: 13 May 2007, 02:17
Location: United Kingdom
My Cars: Undisclosed
x 287

Re: Phone won't stay logged in...

Post by elma »

It stopped happening to me, I assumed you'd already tweaked something Mike.
User avatar
xantia_v6
Forum Admin Team
Posts: 9052
Joined: 09 Nov 2005, 22:03
Location: France or NewZealand
Lexia Available: Yes
My Cars: -
1997 Citroen Xantia V6 (France)
1999 Citroen XM V6 ES9 (France)
2011 Peugeot 308 CC THP 155 (NZ)
1975 Jaguar XJ-S pre-HE (NZ)
x 825

Re: Phone won't stay logged in...

Post by xantia_v6 »

No, I haven't done anything. It is still most likely that the browsers in question are not handling their cookies correctly, but I don't have a lot of information to work with.
elma
Posts: 3745
Joined: 13 May 2007, 02:17
Location: United Kingdom
My Cars: Undisclosed
x 287

Re: Phone won't stay logged in...

Post by elma »

When I did have the issue it was only ever over mobile internet, never when my phone was connected by wifi. Not being too knowledgable about this stuff I'm not sure if that'll be helpful at all.
User avatar
xantia_v6
Forum Admin Team
Posts: 9052
Joined: 09 Nov 2005, 22:03
Location: France or NewZealand
Lexia Available: Yes
My Cars: -
1997 Citroen Xantia V6 (France)
1999 Citroen XM V6 ES9 (France)
2011 Peugeot 308 CC THP 155 (NZ)
1975 Jaguar XJ-S pre-HE (NZ)
x 825

Re: Phone won't stay logged in...

Post by xantia_v6 »

I have changed a cookie setting on the forum which should not have had any significant effect, but maybe will change this issue.
Online
User avatar
Mandrake
Posts: 8615
Joined: 10 Apr 2005, 17:23
Location: North Lanarkshire, UK
My Cars:
x 664

Re: Phone won't stay logged in...

Post by Mandrake »

xantia_v6 wrote:I have changed a cookie setting on the forum which should not have had any significant effect, but maybe will change this issue.
On the real forum or the test forum ?
Simon

1997 Xantia S1 3.0 V6 Auto Exclusive in Silex Grey
2016 Nissan Leaf Tekna 30kWh in White

2011 Peugeot Ion Full Electric in Silver
1977 G Special 1129cc LHD
1978 CX 2400
1997 Xantia S1 2.0i Auto VSX
1998 Xantia S2 3.0 V6 Auto Exclusive
User avatar
xantia_v6
Forum Admin Team
Posts: 9052
Joined: 09 Nov 2005, 22:03
Location: France or NewZealand
Lexia Available: Yes
My Cars: -
1997 Citroen Xantia V6 (France)
1999 Citroen XM V6 ES9 (France)
2011 Peugeot 308 CC THP 155 (NZ)
1975 Jaguar XJ-S pre-HE (NZ)
x 825

Re: Phone won't stay logged in...

Post by xantia_v6 »

I tried that change here, but had to revert it because it had unexpected side effects.
User avatar
Zelandeth
Donor 2024
Posts: 4731
Joined: 16 Nov 2014, 23:36
Location: Milton Keynes
My Cars: 2006 Peugeot Partner Escapade 1.6HDi.
1988 Renault 25 Monaco 2.0i.
1985 Sinclair C5.
1984 Trabant 601S.
1975 Rover 3500.
1973 AC Model-70.
x 1403
Contact:

Re: Phone won't stay logged in...

Post by Zelandeth »

Tried the test forum and it's behaving exactly the same for me.

I'm thinking more and more this is a software issue at my end rather than anything up with the forum given it seems to be affecting several forums running this system, and only using the one browser.

Sadly being on Android there's only so much poking that I can do, and I'm a bit stuck with what else to try besides uninstalling and reinstalling the offending software...
Current fleet:
06 Peugeot Partner Escapade 1.6HDi, 88 Renault 25 Monaco, 85 Sinclair C5, 84 Trabant 601S, 75 Rover 3500, 73 AC Model 70.
Post Reply