Access to service citroen

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KennyW
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Access to service citroen

Post by KennyW »

I'm having access problems with the site.

Has anything changed.

Kenny
C5 x7 2.0 HDi 160 hp Estate exclusive, the newbie
Xantia 2.0 Hdi 90hp 1999 only 189,000 and rising!!!!!!! Moved on to a new home
C3 1.4 petrol (SWMBO)
Xantia TD 1.9 Mk 2 Estate LX 1998 model over 210,000 miles now and still rising!!!!!!!!!!!!! now deceased 17/12/2010.
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GiveMeABreak
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Re: Access to service citroen

Post by GiveMeABreak »

No - working with me Kenny - server may be down temporarily.
Please Don't PM Me For Technical Help

Marc
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Re: Access to service citroen

Post by elma »

Working ok for me as well.
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KennyW
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Re: Access to service citroen

Post by KennyW »

Okay, it looks like I will have to register again which happened to me several years ago.

Kenny
C5 x7 2.0 HDi 160 hp Estate exclusive, the newbie
Xantia 2.0 Hdi 90hp 1999 only 189,000 and rising!!!!!!! Moved on to a new home
C3 1.4 petrol (SWMBO)
Xantia TD 1.9 Mk 2 Estate LX 1998 model over 210,000 miles now and still rising!!!!!!!!!!!!! now deceased 17/12/2010.
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white exec
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Re: Access to service citroen

Post by white exec »

Check that the Country you're registered in with service.citroen matches the Country that your browser/IP address has you in. If these two don't match, s.c blocks access, thinking you are somewhere you shouldn't be, or the account has been hijacked. Happened to me twice; last time s.c thought I was in Ukraine (apologies to any Ukrainian FCF members).
Chris
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Timmo
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Re: Access to service citroen

Post by Timmo »

try opening a 'private tab' in your browser, mine wont load under normal browsing but is fine with a private tab/ incognito , i asked last month about it, quite possibly something to do with my IP address location.
After All, I am the Cornish one!

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RichardW
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Re: Access to service citroen

Post by RichardW »

I can't access it at work as IP address doesn't match (or is hidden). Works OK at home. Not tried the private tab...!
Richard W
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KennyW
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Re: Access to service citroen

Post by KennyW »

I still can't access it and tried to re register without success.

Kenny
C5 x7 2.0 HDi 160 hp Estate exclusive, the newbie
Xantia 2.0 Hdi 90hp 1999 only 189,000 and rising!!!!!!! Moved on to a new home
C3 1.4 petrol (SWMBO)
Xantia TD 1.9 Mk 2 Estate LX 1998 model over 210,000 miles now and still rising!!!!!!!!!!!!! now deceased 17/12/2010.
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white exec
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Re: Access to service citroen

Post by white exec »

Contact the service.citroen administrator by email, and they will sort it out for you, advising any changes or checks needed at your end. DId this myself last year, and they got me back up and working with 48 hours.
Chris
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KennyW
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Re: Access to service citroen

Post by KennyW »

Thanks Chris, will do
C5 x7 2.0 HDi 160 hp Estate exclusive, the newbie
Xantia 2.0 Hdi 90hp 1999 only 189,000 and rising!!!!!!! Moved on to a new home
C3 1.4 petrol (SWMBO)
Xantia TD 1.9 Mk 2 Estate LX 1998 model over 210,000 miles now and still rising!!!!!!!!!!!!! now deceased 17/12/2010.
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KennyW
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Posts: 2507
Joined: 17 Jan 2006, 21:22
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Re: Access to service citroen

Post by KennyW »

Well, just went onto the service site and I got access!!!!!!!!!!!!!!!!!!!!!!!!!!!!
C5 x7 2.0 HDi 160 hp Estate exclusive, the newbie
Xantia 2.0 Hdi 90hp 1999 only 189,000 and rising!!!!!!! Moved on to a new home
C3 1.4 petrol (SWMBO)
Xantia TD 1.9 Mk 2 Estate LX 1998 model over 210,000 miles now and still rising!!!!!!!!!!!!! now deceased 17/12/2010.
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white exec
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Re: Access to service citroen

Post by white exec »

=D>
Chris