neil123 wrote:Actually, although I said I wouldn't reply to Mike again -
You're just wrong!
You said "So, they admit they sell tyres over 36 months old, which some of yours are, and will give you 10% off, or change them IF YOU HAVEN'T used them. Which you have... "
Which of four tyres made in the early part of 2011 do you regard as less than 36 months old? And where does the 'you've used them' bit come from? it isn't a quote from their site
"Oponeo.co.uk will not accept the return under the 14-day return policy or if the products were fitted (wheels to the car or tyres, tyres to wheels)"
I'm not really sure how much clearer that bit could be....
" In the case in which in spite of our efforts the tyres bought by our customers are older than 24 months, we give the customers choice. They decide whether we take back the tyre on our own expense or whether we give them proper discount. Its amount is 5% for tyres which the date of production is between 24-36 months and 10% for tyres which are older than 36 months"
Or that bit...
I'm sorry you feel like you've been had, but everything you are calling them dishonest about is written in plain English on their site.... They can't be blamed if you didn't read them can they?