Lexia

[allanmc]

A wee update on my Lexia I said a few weeks ago that my Lexia wouldnt connect to the car I have now had it checked against another one and I now know that the Interface is faulty, I have tried to phone the seller and sent e-mails but have had no reply so I would like to know if there is anything else I can do

allan

[myglaren]

Not a lot other than raise a complaint with eBay and from what I have heard that doesn't usually go terribly well.
You could ask for a refund from PayPal for non functional goods purchased.

[Gibbo2286]

Didn't I see mentioned in another thread that they just need a new connecting cable which can be bought in any computer shop?

[allanmc]

Thanks Steve, I phoned E-bay and they sugested I contact Trading Standards might try that and maybe Pay Pal
Gibbo the cables are OK its the Inerface that is faulty
allan

[Xaccers]

Has the seller actually returned from holiday yet though?

[allanmc]

Xac, I am sure that the Lexia bought through the moderator was a different supplier
allan

[Xaccers]

Xac, I am sure that the Lexia bought through the moderator was a different supplier
allan

Ah my mistake Allan, I thought yours was one bought with the others

[allanmc]

Xac, youve got me a bit confused I bought mine through the Moderator I think it was DickieG who ordered them and the link in the first letter was for E-bay and the seller was Vehicle Diagnostic World and the guys name was Chris phone number 07725250233 can you confirm if I have this right
allan

[DickieG]

Allan, yes that is correct but as Chris has now disappeared off the face of the earth I'm somewhat confused as to what you think you or I can do to find him let alone the slim hope of getting a refund or replacement. Personally I view the loss of my own interface as one of the perils of buying a Chinese rip off of a product costing thousands more, it's the old saying of you get what you pay for.

[allanmc]

Thanks Richard,sorry to say but you are right I now have to talk myself into getting one from Easy Diagnostics
allan

[DickieG]

Thanks Richard,sorry to say but you are right I now have to talk myself into getting one from Easy Diagnostics
allan

It OK Allan, I was rather upset when my interface threw in the towel (strangely enough within a day or two of it happening to yours) I will say that dealing with Jim at Easy Diagnostics is a real pleasure whereas getting hold of the original supplier Chris was rather challenging at the best of times and caused me a fair bit of hassle and having placed orders I then had to chase him up numerous times to get him to post them which is why I stopped taking and placing further orders with him several months prior to this issue raising its head.

[Mandrake]

It OK Allan, I was rather upset when my interface threw in the towel (strangely enough within a day or two of it happening to yours)

I don't suppose you both installed an update to diagbox around the time the interface died did you ?

By the way, is the kit supplied by Jim a different chinese knockoff to the previous kits ? Does the hardware look the same or is it quite different ?

[DickieG]

It OK Allan, I was rather upset when my interface threw in the towel (strangely enough within a day or two of it happening to yours)

I don't suppose you both installed an update to diagbox around the time the interface died did you ?

No I didn't try any online updates until I bought the later Diagbox one from Jim.

By the way, is the kit supplied by Jim a different chinese knockoff to the previous kits ? Does the hardware look the same or is it quite different ?

Yes the leads are different in many ways, difficult to say about the interface without pulling it apart although on the previous one the stickers were already applied whereas on Jim's one its diy stickers.