Presumably the Zoe in the story is the new 50kWh model, the article talks a lot about range requirements for RAC vehicles and then goes on to say:
The RAC deals with around 7,000 random events every day meaning a 200-plus mile range was a critical requirement. The Zoe is capable of covering up to 245 miles between charges.
Unfortunately it seems that the RAC drank the WLTP cool aid! Realistic range is more like 195 miles max at higher speeds. EV database which is usually pretty on the money about real world range has this to say about the ZE50:
https://ev-database.uk/car/1164/Renault-Zoe-ZE50-R110
Battery and Charging
The battery of the Renault Zoe ZE50 R110 has an estimated total capacity of 54.7 kWh. The usable capacity is 52 kWh. A range of about 195 miles is achievable on a fully charged battery. The actual range will however depend on several factors including climate, terrain, use of climate control systems and driving style.
For example: sustaining high speeds in cold weather could result in a range of around 135 mi. However, driving at low speeds in mild weather will increase the range to around 295 mi.
Anyway, we'll see how it works out for the RAC, and hope that they don't learn the hard way, like everyone else, that WLTP range estimates for EV's are "a tad" on the optimistic side...