Merged Lexia & Diagbox threads

[GiveMeABreak]

After you installed the main 7.01 programme and activated it, you should exit the programme and NEVER allow the programme to check for updates itself.
Once you have closed the programme after activation, restart the computer.
When it restarts, open Diagbox and it should then automatically update to V 7.02. It will say 'Installing Internet Update', but it is actually installing the manual update that is part of the main installation programme.
Once the update has installed, close the programme and restart the PC again.
On restart, opening Diagbox should show version 7.02 in the top right and it should be activated.
Once you have confirmation of activation, then you should backup your licence file.

Regarding the 'Access to the Vehicle Communication Card...' error, disconnect the USB from the laptop, wait a second then reconnect it. Have you allowed all the firewall requests and checked that the USB Multi instance Driver is installed in device manager also?

[Marius]

Hi,

Is it possible to view exploded diagrams/drawings/repair manuals in diagbox as is in docbackaup?

Thanks much.

[GiveMeABreak]

No, you have to remember that the service docs are accessed on line now from their diagnostic systems. At one time they were either on a standalone system or accessed as a client, requiring the access to the PSA servers to call up the data as needed. The Diagbox software we use for our cloned hardware is just that - the diagnostic tools. In order to call up the diagnostic schematics, you would need to have a PSA account for the Diagbox software as it would contact the PSA servers to get this and you don't really want to do that otherwise you might risk blocking your software.

As I think I've mentioned in other places, more and more of the technical services are transferring on-line and we know that the diagnostic hardware has just been replaced again at the dealers from all the online messages Diagbox shows about renewal!

[Marius]

Thanks. Bit confused now.
Before I bought it (from easydiagnostics) I rang them to double check if it fits to my C5 and asked about the price as on the website they've got one for £138 and the other one for £108. The lady explained to me the cheaper one has no wiring diagrams so I bought. What I understood it should have everything else but wiring diagrams.

[GiveMeABreak]

Hi Marius, what this actually means is that one price is for the Lexia kit and the Diagbox Software itself (containing Lexia & Peugeot Planet 2000).
There is another kit they are selling, which is basically as above, but they are supplying the Citroen Service Docs and SEDREAC electrical wiring diagram software that was the last available off-line version - up to 2013 I believe on 3 DVDs (or as a download). That doesn't mean it is integrated into the Diagbox software - they are separate programmes.

There is nothing to stop you obtaining these separately and installing them on your laptop - but you will have to use them independently from Diagbox.

[spider]

I can confirm they are separate items. They will live happily alongside Diagbox, however you must spend a moment in Task Manager prior to their installatio to stop a few processes if you do not want annoying problems. Basically before installing them kill the psagent, httpdc and protect tasks.

The installation of them is very slow, its quite easy (but watch the options carefully, you want 'full install' and 'standalone install' which are not default) , the only downside is if it falls over during the Sedrac (which is last) then you have to uninstall it all and start again. It is pretty automated though.

Note: Allow popups in IE so the diagram loads, otherwise it will just close page.

[leocitroen]

Hi Marc,

Since you recommend that it is best to have Diagbox v7.58, and I bought the system, and I have v7.51. If you could, if you have, send to me updates from v7.51 to v7.58?
Thank you

Leo

[GiveMeABreak]

Hi Leo, send me a PM with your email address and I'll send you links for the updates. Don't post your email here in the main forum though.

[renagade]

Hi Guy's
I have just found out my laptop is running win 7 64 bit and I have got me a Lexia kit. Am I right in saying that the Lexia will not install and run on a win 7 64 bit laptop?????
I knew when I started this quest to get hold of Lexia for me it would not go well.

[harryp]

Renegade,
I'm sure Marc will update you, but AFAIK it will only run on 32 bit systems. I have it running on Win7 - don't know regarding Win 10, but think not??
Regards

[renagade]

Hi harryp
I have win 7 64 bit installed on my laptop,are you saying it will not run on win 7 64bit. I just paid 40 quid to have win 10 uninstalled and win 7 installed I did not know about the 32 bit thing.

[harryp]

Yes, will definitely only run on Win 7 32 bit. Bummer

[GiveMeABreak]

Hi harryp
I have win 7 64 bit installed on my laptop,are you saying it will not run on win 7 64bit. I just paid 40 quid to have win 10 uninstalled and win 7 installed I did not know about the 32 bit thing.

Renegade - The issue is that Diagbox is the main application for cars post 2006 (ish). It is also the front end for the Lexia and Peugeot Planet software diagnostic applications used for olders PSA cars Pre 2006 (ish) depending on model. The Lexia and PP software are 16 bit applications. 16 bit application software doesn't run under a 64 bit operating system. The only way to get this to work on a 64 bit operating system, is though a VM (virtual Machine) running a 32 bit operating system . This will require a VM-supported version of the 64 Bit OS, plenty of extra memory to run the VM, a licenced copy of a 32 Bit Operating System to run under the VM etc.

If this sounds like a no no for you, then just install a 32 bit version of Windows 7. The licence keys for both 32 bit and 64 bit versions of Windows 7 are interchangeable, so if you have the licence key for the 64 bit version of Windows 7 (which it would seem you have from your post), the key will work on the 32 bit version, as long as it is the same version (Home, Professional, Ultimate, Enterprise etc.). The Windows ISO installaion files are freely and legitimately downloadable if you don't have the installation media for the 32 bit OS.

All you need to worry about is making sure you have the 32 bit software drivers for the hardware on your Laptop already downloaded or stored on a flash drive for use later.

If you need any specific help, send me a PM - as I appreciate this thread has expanded to monstrous proportions and can be quite difficult to find key information.

[renagade]

Hi Thanks for that info.I have been offered a 32 bit install of win 7 by the shop that put 64 bit win 7 so I think this would be the way to go. am I doing the right thing. Is this lexia worth all this trouble?????
Thanks again

[GiveMeABreak]

Hi Thanks for that info.I have been offered a 32 bit install of win 7 by the shop that put 64 bit win 7 so I think this would be the way to go. am I doing the right thing. Is this lexia worth all this trouble?????
Thanks again

Now that's the $64M question!
An honest answer - it depends on what you want to do with your car... examples

• Do you undertake any car maintenance operations yourself?
• Will you be keeping your car / owning Citroen / Peugeot vehicles for the forseeable future?
• Do you want to activate your DRLs?
• Do you want to find, understand and clear OBD fault codes yourself?

If you've answered yes to most of these, then it is probably a good idea, as it can save you money in diagnostic charges at Main Dealers and will allow you to undertake many operations yourself, that often require a Lexia kit to compete.

However - you will need to be patient and a bit IT savvy - the Lexia is not the easiest bit of kit to use and there is a risk that you can muck something up if you don't know what you are doing - remember the original Actia kit was a Dealer level diagnostic system, used by trained technicians to programme ECUs on the vehicle. Incorrect programming or changing settings can have a DIRECT impact on the vehicle's funtionality and safety systems. So the key here is not to experiment and change things that you are not sure of as you can risk bricking your car if the wrong values are entered. Some configuration parameters will be present as options - but not available on the car and must be configured with default values. I don't want to sound like the Harbinger of Doom - but I think it is important that you fully understand.