Merged Lexia & Diagbox threads

This is the place for all your Diagnostic related questions or advice.
User avatar
GiveMeABreak
(Donor 2016)
Posts: 41989
Joined: 15 Sep 2015, 19:38
x 6958

Re: Merged Lexia & Diagbox threads

Unread post by GiveMeABreak »

Hi Harry - "Confused - you will be" (!) :-D. Here I'm referencing Service Docs (DocBackup & SEDRE) and the fact that you and a few others are having DVD install issues. So in response to Richard, I'm offering to upload my DocBackup DVDs online and then for those that want the link, they can send me a PM. Once you download the 3 ISO images to your PC, you can 'virtually' mount them with a small utility and install them from the image files. Forget Diagbox and Virtual Machines for this specific post.
When I refer to mounting the downloaded ISO files and 'virtually' mounting them, I'm referring to using a utility like this:
http://www.slysoft.com/en/virtual-clonedrive.html
(Click to download, from the next page pick 'Virtual CloneDrive' at the bottom of the list - this is Freeware, and download).
This is the one that Easy Supply incidentally - it is free and does the job. Basically, an ISO is a compete imaging of the contents of a CD / DVD-ROM Disk. Once you make an 'image' of the Disk it is saved commonly as an ISO file. These are often used for making an exact digital copy of a Disk that you can archive off in case your original becomes damaged. Using the Clone Drive utility above, you can 'mount' the ISO image file. The PC will assign a new drive letter to the image. When you browse the new drive, it will be like you are using a real DVD-ROM drive, only you aren't.

Installing DocBackup / SEDRE from ISO Images Guide
1) Download VirtualClone
2) Browse to the folder where you have saved the downloaded DVD1, DVD2 & DVD3.ISO files.
3) Right Click on DVD1.ISO and choose Mount (Virtual CloneDrive E:) - Note it may say F: or G: etc., - depending on each person's PC.
4) Now you can open 'My Computer', and you will see whatever the new Drive letter that was assigned listed. Right click and choose 'Open'. Note: If you have 'Autoplay' enabled, it may well open up the drive letter for you - in which case just choose 'open folder to view files'.
5) From there you can run the setup programme.
6) When it wants Disk 2, go back to 'My Computer' and right-click on the BD-ROM Drive (E:) DVD1 (in my example) and you will see an option VCD (F:\DVD1\DVD1.ISO) or similar. Expand this, and you will see the option to 'Unmount' - select this.
7) Wait for a second and it will unmount the drive.
8) Now browse to DVD2.ISO and follow the same procedure as above to 'mount' this drive. Only this time - you don't need to go into the folder to run anything as the ServiceDoc is still waiting for Disk 2 - so when it has mounted, switch back to the dialogue box asking for Disk2 and click OK.
9) DocBackup will continue installing.
10) When it asks for Disk3, do the same process as above.
Sorry this is a bit long-winded but I'm trying to make it as simple as I can - It seems I'm failing miserably though! 8-[ :-D
Please note, I'm no longer active on the Forum, so won't respond to messages.

Marc
harryp
(Donor 2022)
Posts: 687
Joined: 07 May 2011, 16:03
x 73

Re: Merged Lexia & Diagbox threads

Unread post by harryp »

No, no Marc :shock: . Very well explained and understood =D> . Sounds very straightforward 8-[ . It's just a question of how many "foots" I can manage to get in my mouth at once! :wink:
Regards, Harry

2000 Nov Forte HDI 110 hatch in Wicked Red; currently SORN
2000 Mar Exclusive HDI hatch in Quartz; currently SORN
2013 C4 Picasso Excl E
Peugeot 207cc 1.6 Roland Garros
harryp
(Donor 2022)
Posts: 687
Joined: 07 May 2011, 16:03
x 73

Re: Merged Lexia & Diagbox threads

Unread post by harryp »

Marc, PM sent.........
Regards, Harry

2000 Nov Forte HDI 110 hatch in Wicked Red; currently SORN
2000 Mar Exclusive HDI hatch in Quartz; currently SORN
2013 C4 Picasso Excl E
Peugeot 207cc 1.6 Roland Garros
User avatar
Sloppysod
Moderating Team
Posts: 1447
Joined: 23 May 2015, 23:35
x 371

Re: Merged Lexia & Diagbox threads

Unread post by Sloppysod »

GiveMeABreak wrote:That usually comes up when you have selected the measurement option from the top menu. If you back out of that or cancel with red cross, can you go back to the man menu and choose the global test?
Also. when you applied the update, when it finished did you restart the PC then go into diagbox when it booted up for it to apply the update?
I know it has been a while since your reply, thank you.
the problem is that when I update to V7.6 from V7.57 I see the home tab and an error message "Data Access Problem" and the home tab disappears. I have spent all day trying to install the software above V7.57, but can't. I have completely uninstalled Diagbox and cleaned a number of times, I have even wiped and reinstalled XP on my laptop, still no luck. I think I may have a corrupt update file or my little old laptop will not accept any higher than V7.57!!
I am now thinking of Buying another disk just to see if it will work My problem is that the person I bought my leads and software from supplied links to further updates but these are now dead.
Any suggestions welcome,

Laptop specs - Intel Celeron 420,(1.6 Ghz, 533 Mh FLB, 1mb L2 Cache), 2 Gb Ram
Stu 🏴󠁧󠁢󠁷󠁬󠁳󠁿

"Some cause happiness wherever they go, others whenever they go"Oscar Wilde (1854-1900)
User avatar
GiveMeABreak
(Donor 2016)
Posts: 41989
Joined: 15 Sep 2015, 19:38
x 6958

Re: Merged Lexia & Diagbox threads

Unread post by GiveMeABreak »

What day of the week is it?? :shock: Right, engage Diagbox brain time! Can I ask if when you are using Diagbox, have you got your network ports all enabled? and if you have WIFI, make sure it is switched on and working. Diagbox needs to have these on to work (just don't update from the internet if it asks).
Please note, I'm no longer active on the Forum, so won't respond to messages.

Marc
User avatar
Sloppysod
Moderating Team
Posts: 1447
Joined: 23 May 2015, 23:35
x 371

Re: Merged Lexia & Diagbox threads

Unread post by Sloppysod »

GiveMeABreak wrote:What day of the week is it?? :shock: Right, engage Diagbox brain time! Can I ask if when you are using Diagbox, have you got your network ports all enabled? and if you have WIFI, make sure it is switched on and working. Diagbox needs to have these on to work (just don't update from the internet if it asks).
That's interesting, as reading the installation instructions it says to turn internet & Antivirus off.

I have now stopped at v7.57, as I am a bit fed up at the moment and I have job to do with it next weekend so that is how far I am going for now. I will connect it to my car either tomorrow or Monday just to make sure it works. I will then spend a little more time next weekend with trying to get the updates installed.

Since getting the error message when I installed V7.6 (my original post) I have not connected it to my car, but prior to that with V7.57 I had no problems at all. - Serves me right for trying to update the software!! ](*,)
Stu 🏴󠁧󠁢󠁷󠁬󠁳󠁿

"Some cause happiness wherever they go, others whenever they go"Oscar Wilde (1854-1900)
User avatar
GiveMeABreak
(Donor 2016)
Posts: 41989
Joined: 15 Sep 2015, 19:38
x 6958

Re: Merged Lexia & Diagbox threads

Unread post by GiveMeABreak »

Yep, it's not an easy bit of software - very picky, but I guess we have to live with the quirks to enable us mere mortals to use it. I'm not sure which instructions you are using - When you first install the software, you should have all your hardware working, but especially your network adapters and WIFI if you have this, as the activation bases your licence key on your hardware. It is recommended to temporarily turn off your antivirus whilst installing the software, but you can enable your firewall, just let all the programmes have access through the firewall when asked during the original installation or when updating. If it's working OK - leave it for now and come back to it another time. :wink:
Please note, I'm no longer active on the Forum, so won't respond to messages.

Marc
vborovic
Locked user account
Posts: 1750
Joined: 31 Oct 2013, 17:07
x 40

Re: Merged Lexia & Diagbox threads

Unread post by vborovic »

I always use DiagBox with the wifi turned off, never had any issues that way, no antivirus since I have an extra diag-dedicated notebook, nothing else on it
User avatar
GiveMeABreak
(Donor 2016)
Posts: 41989
Joined: 15 Sep 2015, 19:38
x 6958

Re: Merged Lexia & Diagbox threads

Unread post by GiveMeABreak »

harryp wrote:Marc, PM sent.........
PM hasn't come through Harry.
Please note, I'm no longer active on the Forum, so won't respond to messages.

Marc
User avatar
bobins
(Donor 2025)
Posts: 6835
Joined: 05 Jul 2012, 18:07
x 3556

Re: Merged Lexia & Diagbox threads

Unread post by bobins »

GiveMeABreak wrote:Great news Richard - something's going right for once! :-D Files are being uploaded as we speak,
More out of interest than anything else, do you know what date/version your ServiceBox install is ?
User avatar
GiveMeABreak
(Donor 2016)
Posts: 41989
Joined: 15 Sep 2015, 19:38
x 6958

Re: Merged Lexia & Diagbox threads

Unread post by GiveMeABreak »

bobins wrote:
GiveMeABreak wrote:Great news Richard - something's going right for once! :-D Files are being uploaded as we speak,
More out of interest than anything else, do you know what date/version your ServiceBox install is ?
November 2013 - V3.6.18 CS95
Please note, I'm no longer active on the Forum, so won't respond to messages.

Marc
User avatar
bobins
(Donor 2025)
Posts: 6835
Joined: 05 Jul 2012, 18:07
x 3556

Re: Merged Lexia & Diagbox threads

Unread post by bobins »

GiveMeABreak wrote: November 2013 - V3.6.18 CS95
Marvellous, thanks. I think that's the version I'm running. :)
User avatar
GiveMeABreak
(Donor 2016)
Posts: 41989
Joined: 15 Sep 2015, 19:38
x 6958

Re: Merged Lexia & Diagbox threads

Unread post by GiveMeABreak »

No problems. :wink:
Please note, I'm no longer active on the Forum, so won't respond to messages.

Marc
User avatar
Sloppysod
Moderating Team
Posts: 1447
Joined: 23 May 2015, 23:35
x 371

Re: Merged Lexia & Diagbox threads

Unread post by Sloppysod »

What is the difference between V7.57 & V7.82, is it work buying (yes I know it is supposed to be free, but can not find a guaranteed download link so buying in my only option) the upgrades, it is just the user interface or is it hold data for the later vehicles?
Stu 🏴󠁧󠁢󠁷󠁬󠁳󠁿

"Some cause happiness wherever they go, others whenever they go"Oscar Wilde (1854-1900)
User avatar
GiveMeABreak
(Donor 2016)
Posts: 41989
Joined: 15 Sep 2015, 19:38
x 6958

Re: Merged Lexia & Diagbox threads

Unread post by GiveMeABreak »

Don't buy it Sloppy, I have the downloads for these free updates if you want them. I'm in the middle of compiling a change log for members to see the differences between the releases from V7 on. I'm going to put it on the Forum Wiki. I've just had a few issues with saving that Mike is sorting out. I'm just uploading service box to mega at present but can upload any upgrades for diagnox you need. Make sure you apply the Scary updates to V7.57 only. Then apply Maitresox updates from V7.57 on to you get to the version you want.
Please note, I'm no longer active on the Forum, so won't respond to messages.

Marc