Merged Lexia & Diagbox threads

[Xantippa]

It was waiting there at least for an hour, so I think it got stuck somehow.

[GiveMeABreak]

Hello to all French Car Forum Members

Jim from EASYDIAGNOSTICS.
After being advised by a buyer about all the posts on French Car Forum about us I decided I had to register and say thanks to all previous buyers from French Car Forums of our Lexia 3 Kits. As most of you are aware we are a UK company and have been dealing in the Lexia 3 Diagbox kits for over 6 years now.
We only supply the best quality full board revision C interface kits. We also provide all buyers with a full no quibble 12month warranty on all kits bought from us. Any customer buying from us also receives free of charge a Membership to access the Members Only area of the easydiagnostics website. This area allows you to download backups of your Lexia Diagbox software. Also includes links to online Citroen and Peugeot Serviceboxes.
Any French Car Forum members looking to purchase a kit we advise you to contact us directly.

Remember members we not only sell this kit, but we use it daily so we know exactly what it can and cant do. Also we have customers asking for the latest updates for Diagbox. However we do advise all users to install to 7.57 only as this still has all features enables and available. If you update to version 8 of Diagbox then you will lose certain coding functions as both Citroen and Peugeot start to move more and more to online subscription access.

We also offer a full remote teamviewer install service if needed. (charges apply)

All members of the French Car Forums can be assured of 100% quality, service, and fast delivery. I am also now preparing a "DISCOUNT CODE" FOR USE ON OUR WEBSITE for all French Car Forum Members. The discount code will automatically apply at checkout and price will be reduced by 10%.

Once again thanks to all French Car Forum members for their kind remarks about our service.

Jim
EASYDIAGNOSTICS

P.S. I will post the discount code on the forum as soon as we have it all setup. If you need any help or advice at all regarding Lexia Diagbox please don't hesitate to contact me directly.

Some members have asked others on the forum to refrain from mentioning discounts being offered from Easydiagnostics in their recommendations as they and others had allegedly not been offered this.

The original Post from Jim did indicate that a discount code was going to be setup, however this has not happened to date. So in April 2017, I tried to contact Easydiagnostics in an attempt to clarify the situation with regard to any discount offered on Lexia kits for FCF members, although it did take a while to get a response from Sharon, due to spam filters. Here is the response from Sharon, dated 18th April 2017:

Hi Marc must apologize but for some reason your emails were going into SPAM.
> Further to your last email we get quite a lot of forum members calling us and when they order they are given a discount so its totally up to you if you want to delete the post or not but it wont stop us dealing with any forum members in the future.

So based on the Sharon's reply, I would suggest that if any FCF members are considering purchasing a kit from Easydiagnostics and are seeking a discount, they should mention that they are FCF members and quote from the above response.
The FCF and the Admin / Mod Team have no connection whatsoever with Easydiagnostics, therefore any transactions made are entirely between the member and Easydiagnostics.

[Paul-R]

Well that seems to indicate that they DO give a discount. And yet the last two members (to our knowledge) that bought off them were told no discount.

Just what is going on? I'd like to think that it's an error at their end but there is also a school of thought that says it could be a marketing strategy to offer, and then not give, said discount.

[barbrady]

I have a fault. Does anybody know what does it mean? Is this cause any problem? I feel nothing special.

[GiveMeABreak]

No that's not a problem, it's normal and to do with the speed signal from the ESP system triggered by the diagnostic when interrogating the ECU. It's a known ghost fault.

[barbrady]

Thanks!
I have checked the live data as well and I got the first result on engine idle. And the second result on increased rpm. What those it mean? Do I have problem with 1. and 2. injector?

[andyhugill]

Lexia Help please.
I have just bought a lexia 3 and diagbox from easy diagnostics to hopefully rectify my faulty hydroactive suspension. It looks like i need to reconfigure the height sensors as the suspension will not lift at all after i replaced the front lower wishbones. I have diagbox installed eventually and it communicates with the car but when i try and access certain menus it asks for user and password and will not let me access them so i can configure the height sensors to hopefully work again. Car displays suspension faulty but i need to get into the repair menus to try and resolve it.

Any ideas would be more than welcomed please.

Andrew

[GiveMeABreak]

Andrew what version of Diagbox are you using or did you upgrade to? Later versions have had the manual telecoding deactivated. Also, be aware that there is a ghost fault with the suspension ECU. We only need the fault codes when you can get it playing ball.

[andyhugill]

Thanks Marc, i upgraded to 7.57 as suggested by easy diagnostics. The car is a citroen c5 x7. At the moment all i can do is read fault codes and do some routine tasks. The documentation i cannot acces or the repair section to configure sensors etc. At the moment when i activate lexia to raise the front or rear suspension the pump runs for 1sec then stops, the suspension front or rear stuttters slightly as if its going to raise then the pump stops so i'm assuming the sensors need calibrating.

Thanks

[GiveMeABreak]

7.57 is ok. When you installed it, did you take a copy of the licence key as per the instructions? If so, close it down and copy the licence file back.
When you restart keep your internet connection off. When you launch Diagbox, I've assumed it is launching Diagbox and not Lexia? Is it automatically identifying the car and VIN for you? Next run a global test, note all fault codes,bread and clear them. Then run the global test again. This will get rid of all the temp and previously stored faults and leave you with be permanent faults or any, and one or two ghost faults.
Did I email you the procedure for calculating the suspension heights? I can't remember now. You will need to get all the measurements completed, but obviously I'f the car suspension is on or high or low and won't move there is another issue before you can start to enter the height adjustments. The adjustments are for fine tuning and won't help when it is this much out. Let's see what other faults are recorded. Some areas may ask for a technician user I'd and password. Ignoring these will deactivate the system. You'll have to copy your licence file back over again. Try and avoid these sections where they ask for logins as it will deactivate again. Normally without your current problem, you would run the global test and then go into the relevant ECU for further options and tests.

[andyhugill]

yes i did thanks. I'll have another look in the morning but i thought you could reconfigure or reset the sensors in lexia.

[GiveMeABreak]

No the sensors have nothing to reset. The sensors and ECUs communicate with the main BSI. The BSI is the main computer that controls the flow of data across the computer networks.

Removing certain sensors and or ECUs can have unforeseen consequences without first understanding how they interact with each other. Some ECUs when removed must be reinitialised using a specific procedure. For now try and get your fault codes read but I suspect there will now be additional faults coming up due to the height sensors song removed, swapped and reconnected the wrong way round. Let's see what faults there are first.

[GiveMeABreak]

For your information, if, after running the Global Test, you have fault codes: U1205, P05D2 in the suspension ECU (but only without any associated warning messages on the dashboard) these can be ignored as they are as a result of the interrogation of the suspension ECU by the diagnostic tool and is a known issue.

If there are other fault codes, let us know.

[Paul-R]

Is there a list of these phantom codes anywhere? Do they appear across the ranges or are they vehicle (or BSI?) specific?

[GiveMeABreak]

These concern the X7 for sure and affect the suspension ECU only. I can't say if they are applicable to earlier C5 models Paul. There isn't a list of phantom codes to my knowledge. They don't affect the BSI - it is only to do with how the suspension ECU reports the faults when interrogated with Lexia / Diagbox in a diagnostic session - as long as there are no accompanying warnings on the dash.