Citroen dealer said I need to replacement.....

This is the Forum for all your Citroen Technical Questions, Problems or Advice.

Moderator: RichardW

fv43576
Posts: 77
Joined: 11 Aug 2015, 15:48
x 3

Citroen dealer said I need to replacement.....

Post by fv43576 »

Hi, my C5 MkI 2.0HDI 110 has been service with 72,000 miles on it by Citroen Dealer and have passed the MOT too but they said I required to have new spheres (said green ball) all need to be replace due become instability while they took out on test drive warm up before the MOT? Is the spheres something do with stability? plus the mechanic said on the front passenger side is bit low than rear need to adjust by computer to back up the right level.
I am uncertain what to do now, I never do trust what the dealer is say sound like want my money for the work being carry out that is really unnecessary.

I want to ask few question:
What is the lifetime mile of spheres due need to replace? I don't find anything wrong with my stability! should I ignore it about this replace spheres?

Has the Lexia software got suspension adjust height reset? told me the height is 6mm low than what is should but my point of view I can't see any odd level on the front and rear?

Garage is charge me £79 for just one click on the laptop to reset suspension to the normal level.

They said the total cost of replacement sphree is approximate include the labour and VAT is £550ish!
MikeT
Posts: 4809
Joined: 11 Jun 2007, 16:17
x 232

Re: Citroen dealer said I need to replacement.....

Post by MikeT »

This is just my opinion and it's tainted by a local Citroen Dealer that really went over the top on failing my Xantia once (which another station passed with flying colours)...

Your car passed it's MOT in this condition, so what's the problem?

Yes, it's wise to replace all spheres at the same time but if it's not an MOT fail....
Never known an MOT tester to test drive the car before an MOT though it does need to be normal running temperature for the emissions test.
User avatar
white exec
Moderating Team
Posts: 7445
Joined: 21 Dec 2015, 12:46
x 1753

Re: Citroen dealer said I need to replacement.....

Post by white exec »

What year is the car, and whereabouts are you based?
Chris
Quackers
Posts: 399
Joined: 11 Nov 2005, 12:58
x 17

Re: Citroen dealer said I need to replacement.....

Post by Quackers »

Citroen say the spheres on the C5 should last 10 years. One of my C5's is on its original spheres at 174,000 miles and 10 years and i can tell its no where near as soft as my newer C5 but still rides better than any spring car i've been in recently. If i owned a first gen C5 i would be thinking of maybe changing them now if on original and i intended to keep the car for a few more years.
fv43576
Posts: 77
Joined: 11 Aug 2015, 15:48
x 3

Re: Citroen dealer said I need to replacement.....

Post by fv43576 »

white exec wrote: 23 Jul 2017, 17:08 What year is the car, and whereabouts are you based?


Year is 2003 I am base in Colchester
Hell Razor5543
Donor 2023
Posts: 13751
Joined: 01 Apr 2012, 09:47
x 3012

Re: Citroen dealer said I need to replacement.....

Post by Hell Razor5543 »

You might want to check the sphere prices from AEP Direct. They are pricing the spheres at around £42 each, which would (assuming four spheres) equate to £170ish. OK, you would have to get them fitted, and have some LDS, but a good independent garage should not charge silly prices.

http://www.aepdirect.com/
James
ex BX 1.9
ex Xantia 2.0HDi SX
ex Xantia 2.0HDi LX
Ex C5 2.0HDi VTR
Ex C5 2.0HDi VTR

C5 2.2HDi VTX+
Yes, I am paranoid, but am I paranoid ENOUGH?
Out amongst the stars, looking for a world of my own!
lexi
(Donor 2020)
Posts: 2803
Joined: 17 Apr 2008, 17:51
x 138

Re: Citroen dealer said I need to replacement.....

Post by lexi »

I
want to ask few question:
What is the lifetime mile of spheres due need to replace? I don't find anything wrong with my stability! should I ignore it about this replace spheres?
Yes, I would ignore it. My spheres are 14 yrs old. Car drives fine..........so car is fine!
Citroen C5 1.6 HDI 110bhp Estate 06 plate

French Mistresses gone.
Citroen C5 HDI Mk 1 hatchback
Vel Satis 3.5 v6
ZX 1.9D Est.
ZX 1.9DHatch
Xantia 1.9td est.
Xantia 2.0 hdi Est.
Xantia V6 MK1
Xantia V6 MK 2
User avatar
myglaren
Forum Admin Team
Posts: 25546
Joined: 02 Mar 2008, 13:30
x 4935

Re: Citroen dealer said I need to replacement.....

Post by myglaren »

^^Same here :)
User avatar
GiveMeABreak
Forum Admin Team
Posts: 37618
Joined: 15 Sep 2015, 19:38
x 5784

Re: Citroen dealer said I need to replacement.....

Post by GiveMeABreak »

fv43576 wrote: 23 Jul 2017, 16:19 Hi, my C5 MkI 2.0HDI 110 has been service with 72,000 miles on it by Citroen Dealer and have passed the MOT too but they said I required to have new spheres (said green ball)

Well for a start, the spheres are not green on the C5, they are the silver saucer shaped ones. The genuine ones cost retail about £140 inc. VAT
fv43576 wrote: 23 Jul 2017, 16:19all need to be replace due become instability while they took out on test drive warm up before the MOT? Is the spheres something do with stability? plus the mechanic said on the front passenger side is bit low than rear need to adjust by computer to back up the right level.

You cannot adjust individual spheres, so I'm presuming they are referring to adjusting the ride height of the vehicle. Now if it is a sphere that needs replacing, you would not need to adjust the heights - replacing the sphere should be enough for it to correct itself. If the height corrector (one on the front and one on the rear axle) is out, then that would affect the front or the rear of the car, not one side.

The front spheres can be replaced easily enough - although they may be a bit tight to get off initially and you may need a tool to grip the sphere carefully. You should get the new seal with the sphere, but I certainly would replace it myself first (or in pairs at least). You'll need to depressurise the system too.

These people are not main dealer in Colchester, but say they are trained to Master Technician level - might be worth giving them a call:

http://www.simplyserviced.co.uk/citroen/
Please Don't PM Me For Technical Help

Marc
User avatar
Clogzz
Posts: 2116
Joined: 15 May 2005, 18:04
x 36

Re: Citroen dealer said I need to replacement.....

Post by Clogzz »

My spheres are 14 yrs old. Car drives fine..........so car is fine!
Mine are also 14 years, and driving very well.
2002 C5 2.0i AL4 230,000 km 76372389
fv43576
Posts: 77
Joined: 11 Aug 2015, 15:48
x 3

Re: Citroen dealer said I need to replacement.....

Post by fv43576 »

Anyway enough advice thanks all of you, the garage has brainwash my brain, but now I have made up my mind to leave it for now, like above said 14 years of same spheres my ride is fine then why bother change it's nothing too serious.