Discontinuation of Tapatalk Support

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Discontinuation of Tapatalk Support

Post by GiveMeABreak » 22 May 2017, 14:39

This forum's software will shortly be upgraded to a new version of phpBB (v3.2.0). This will ensure the long term stability and support of the forum. However, as one of the measures to improve the ongoing security of the site, the Tapatalk interface will be permanently disabled.

We realise that this will cause some upset to the few users who still use Tapatalk as their primary means of access to the forum, but unfortunately Tapatalk is (technically and through business practices) too much of a risk to the security of our databases and member confidentiality. Note that Tapatalk was originally added to the forum because at that time it was the only sensible means of using the forum on a small-screen device, such as a phone. For some time now, the forum software itself has included adaptive formatting so that it is convenient to view and use the forum in any web browser.

Further announcements will follow with the dates of change over, currently expected to be in June 2017.

For those not already using a browser on their mobile phones or tablets to access the Forum, the following screenshots show the Forum adapts to varying displays to show content and menus. Mozilla Firefox and Safari Browsers shown but will be similar for other browsers on IOS, Android and Windows phones.
Please click the images to zoom
This is Portrait View on an iPhone 6 Plus, note that the menu on the top right, circled, is collapsed to show more content:
FireFox Portrait View Collapsed Menu.png
Portrait Menu Collapsed

Clicking the icon expands the menu
Portrait View Menu Expanded.png
Portrait Expanded Menu

Rotating the phone to Landscape view now removes the collapsed menu as it is able to display it in full:
Safari Landscape Full Menu.png
Landscape View Showing Full Menu Options

This is a Portrait view when creating a post using the Full Editor:
Portrait Post Reply.PNG
Posting in Portrait View

Landscape view of Post using full editor:
Landscape Post Reply.PNG
Posting in Landscape view
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Re: Discontinuation of Tapatalk Support

Post by mickeymoon » 22 May 2017, 16:34

Well, that's me done!

Sent from my SM-G925F using Tapatalk
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Re: Discontinuation of Tapatalk Support

Post by daviemck2006 » 22 May 2017, 19:55

That will be the end of me on my favourite forum. I just cannot follow it on the phone through a browser, i have tried and failed. Im totally devastated to hear this. I think this is another thing decided by one co puter whizz kid withought any thought to the forum users and there should be a vote on it amongst members.

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Re: Discontinuation of Tapatalk Support

Post by xantiamanic » 22 May 2017, 20:05

Me too ... i'm in a lot of grief atm, gallstones and bl##dy debilitating, and cant get on my pc at all. I've only just happened on this proposed lack of support via TT and can only say that it's yet another backward step in my opinion. So TT's days on every other forum is numbered? C'mon now ... I very much doubt it. Someone needs to tell our admin team that they'll not grow the membership with moves of this sort! I expected it after the last debacle of trying to 'iconise' the forum. Will they never learn! I'll try and tidy up my presence on the forum as soon as i'm well again, respond to messages of which i have a few, apologies, remove my account and then bow out. Well done to the admins who seem hellbent on destroying the forum. I'll move across to FB. Davie ...you can forget about a vote on this as it seems to me to be purely a vindictive response to the last vote which the whizz kid admin(s) lost comprehensively. Just accept that the forum is now purely a toy to be be played with by the techie few. Shame, but it has gone downhill very rapidly since we seem to have 'acquired' a fresh breed of admin staff, or is it just down to one person i still wonder. Give it up people, it's finished. Everything comes to an end. Throw your towels in and teach the admin(s) a lesson! They dont want us TT users and dont seem to understand that there are thousands of forums which still manage to interact with TT seamlessly. Maybe its just that they cant be bothered to support our forum for the benefit of all of the membership. Is TT just too much hassle to support? Seems a self centred policy to me.

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Last edited by xantiamanic on 22 May 2017, 20:05, edited 5 times in total.
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Re: Discontinuation of Tapatalk Support

Post by xantia_v6 » 22 May 2017, 20:10

daviemck2006 wrote:That will be the end of me on my favourite forum. I just cannot follow it on the phone through a browser, i have tried and failed. Im totally devastated to hear this. I think this is another thing decided by one co puter whizz kid withought any thought to the forum users and there should be a vote on it amongst members.

Sent from my SM-T585 using Tapatalk

The decision to discontinue support for tapatalk is solely due to security concerns, and is not negotiable.
The forum administrators have been discussing this for more than a year, and given our commitment to site security, Tapatalk adds a huge security hole into our database and web server and in the current world it is no longer a technically acceptable solution.
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Re: Discontinuation of Tapatalk Support

Post by xantiamanic » 22 May 2017, 20:20

You're having a laugh here aren't you? Who do you think you are with your 'non negotiable' stance. The forum IS the membership. where's the democracy in your last statement? You'll end up suporting a dead forum which no one visits if you continue with this line. Personally I have nothing of a confidential nature on this forum which isnt also propagated across virtually every other site that i visit. Site security, what is that statement a cover for? What is it that you consider poses a great risk to 'member confidentially' and 'database security' that the continued use of TT impinges on and why? Just do your job well, manage your backups and minimise the risk that way. TT is used by more of us on here than you think.

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Last edited by xantiamanic on 22 May 2017, 20:20, edited 1 time in total.
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Re: RE: Re: Discontinuation of Tapatalk Support

Post by daviemck2006 » 22 May 2017, 21:16

xantiamanic wrote:You're having a laugh here aren't you? Who do you think you are with your 'non negotiable' stance. The forum IS the membership. where's the democracy in your last statement? I have nothing of a confidential nature on this forum which isnt propagated across virtually every other site that i visit. What is it that you consider poses a great risk to 'member confidentially' and 'database security' that the continued use of TT impinges on and why?

Sent from my LG-D855 using Tapatalk

I agree with this entirely. If things are getting "non negitiable" that has put the forum down in my estimation by nearly 100% I do appreciate what admins do for us for no outlay, but this seems to be turning it into a dictatorship to the detriment of the forum members. I've said my piece, I will stay active for the meantime but when I can't get on via tapatalk it will be goodbye from me. I cannot deal with stress and have to walk away from stress and I can't follow the forum on my Samsung phone using a browser nearly as effectively as tapatalk and I don't and never will own a computer or laptop. Therfore as part of my no stress outlook if I disappear altogether it will be goodbye and thanks for the memories

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Re: Discontinuation of Tapatalk Support

Post by Stickyfinger » 22 May 2017, 21:21

A "secure forum" is non negotiable for me....

I would not stay if it was NOT secure.

Why would/should TapTalk users wish/dictate to me the use of a non secure site ?

Is there really zero alternative to TapTalk ?
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Re: Discontinuation of Tapatalk Support

Post by bobins » 22 May 2017, 21:24

Whilst I can genuinely understand some users being unhappy about the retraction of the Tapatalk service, I'd suggest they do a little web searching to find out why it might be wise for the Admins to withdraw Tapatalk functionality. A web search on - for example - 'Tapatalk security issues' might prove enlightening..... but not in a good way :shock:
I'd see this as a 'no win' situation for the Admins : Keep Tapatalk and you have very real security issues. Remove Tapatalk and you upset some users. If there was an alternative, I'm sure they'd implement it.
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Re: Discontinuation of Tapatalk Support

Post by xantia_v6 » 22 May 2017, 21:38

There may be some minor enhancements that can be made to the "small-screen" web interface of the forum which would make navigation easier.
If Tapatalk users can describe specific functionality that they would like to see, we will investigate it.
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Re: Discontinuation of Tapatalk Support

Post by daviemck2006 » 22 May 2017, 22:44

I'm on a browser on my phone just now to give it another try. This is the first thing that I looked at. One of my biggest issues which I found impossible before on a browser but simplicity itself via tapatalk is posting photos that i have taken on the phone, which is every pic I have taken and posted for a long time.
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Re: Discontinuation of Tapatalk Support

Post by daviemck2006 » 22 May 2017, 22:59

The size of the text is much smaller and more difficult to read, and as I am going through the unread posts it's not marking them as read as I go along. Both things annoying me at the moment.
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Re: Discontinuation of Tapatalk Support

Post by GiveMeABreak » 22 May 2017, 23:14

There's a link here that can show you how to increase the font size in IOS iPhones, tablets, Windows and Android phones:
https://mcmw.abilitynet.org.uk/category ... or-tablet/

Next, when you want to attach a photo, when you click the add files from the 'attachments' option, on Windows and iPhones it will give you the option to upload from your phone's picture library:
IMG_0963.PNG
IOS Picture Upload


... and on a Windows phone:
wp_ss_20170522_0001.png
Add Image on Windows Phone
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Re: Discontinuation of Tapatalk Support

Post by daviemck2006 » 23 May 2017, 00:53

I've tried everything and can't get the size of the font increased on my phone. It's a Samsung galaxy core so not the most sophisticated of things or the biggest screen. Just now I'm on a tablet which is bigger.the small font makes the forum near enough unusable on the phone for me. Haven't tried photos yet, but I will.

I went from a browser which said I had no unread posts direct on to tapatalk which then found 4 unread posts. So an inconsistency somewhere. I am not impressed. At least I am trying. (some say very trying)

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Re: Discontinuation of Tapatalk Support

Post by GiveMeABreak » 23 May 2017, 01:37

Have you tried to do this on your phone?
'SETTINGS';
'ACCESSIBILITY';
then put a tick on 'LARGE TEXT'

Re updates - the difference is that your Browser won't refresh automatically while the page is static. It will generally refresh when you click on another link or post, select a menu option or manually refresh it.
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