Double hydraulic stops

[GiveMeABreak]

Ok, seems to be a problem! Assuming this is for your DS9, VIN ending 903, then you shouldn't have that part fitted!

There are 2 versions - one is called a Suspension Rebound Block and the other a 'Buffer'.

Your build date code of 16293 = 18 June 2021.

DS9 vehicles built up to 26th July 2020 (RPO 15966), had the rubber rebound fitted, (part: 9824164780) which is what is printed on your vehicle.

DS9 vehicles built from 27th July 2020 (RPO 15967) onwards have a different part called a buffer (part: 9834333080). This is what you should have according to official parts.

There's a significant price difference and the later part is called a 'Buffer', costing £126.08. The Rebound Block you have is priced £46.13.

So the obvious question here is have these been previously replaced with the incorrect part? What about the other side?

Is there any evidence these have been replaced under warranty? If so, maybe they fitted the incorrect parts leading to the uncomfortable ride?

Something to take up with the dealer possibly - their own parts database should clearly say the same as this is what we use:

In the above you can see the RPO build dates I mentioned (unfiltered by VIN to show all the part numbers for this item).

When filtered with VIN, you can clearly see the part is the one you don't currently have fitted - you have the older incorrect part according yo the photo.

That's my Sherlock Holmes bit done for the day

[DS9]

Just had a quick visual look, cant see it that well. In the normal position there seems to be a slight gap of a cm or two between the plate and the bump stop.

[chrislon]

Just had a quick visual look, cant see it that well. In the normal position there seems to be a slight gap of a cm or two between the plate and the bump stop.

If it's any help here's a couple of photos of my nearside rear bump stop, it does look a bit different to yours, but I can't see a part number anywhere.
My DS9 is a 2022 model year 225 PHEV non active scan.

[GiveMeABreak]

Please note your vehicle will be different as PHEV vehicles again have different setups and parts - so this won't be relevant to his model as yours has yet another different part.

But thanks for making the effort to contribute.

[DS9]

That's brilliant work, absolutely made my evening with that. I missed it earlier when i posted again and just come back to it now. Your explanation makes perfect sense and I'll forward onto the dealer. The ride at the rear has always been a problem, both in terms of comfort and noise and now this comes up. I see the proper part is also used in the C5 Aircross so anything making it more like the ride in that I'll be happy with.

This opens a can of worms for sure. I can't see how they have been replaced under warranty, as a I said before I got the car 13 months old with 100 miles on the clock..... that said the battery had been changed, but I can't see a reason to change these too. Must have been factory fitted I guess.

The pics Chrislon posted (many thanks) seem to be very similar to the actual part no in terms of shape but a different colour which could be due to light. https://www.ebay.co.uk/itm/385649685902

Now i'm wondering about the front too......lol

[DS9]

Hmmmm.....

Well this is interesting, I just finished writing the last post, then looked at a pic of the front passenger strut and that doesn't look right too. See below.

If you look around the centre of the pic to where i have put some foil in the background you can see there is a fixing point to the right with something attached and trailing downwards......PLUS very much the same on the other side. If I go back to the pic you kindly provided me with a few months ago this part only has one fixing point. It can't be the same.

WTF is going on??????

[DS9]

Apologies. The pic I posted last was the drivers side and not the passenger side...... the calipers are towards the front of the car.

Here is a pic of the passenger side, again 2 fixing points. which I have circled this time.

There arent really any numbers that I can decipher from the photos I took but the spring has an adhesive label attached with the code 6574. EDIT: The spring also has 4 colour dots on it.... from right to left RED ORANGE WHITE WHITE.

[DS9]

Just thinking. Would it be possible to search by vin on other suspension components front and rear and see if there was an earlier cut off point for other parts?

[GiveMeABreak]

The rod in your previous picture a few posts ago (with the silver foil) is the front anti roll bar links, as you can see below. Look at the second picture in the first diagram and you can see the bars attached to the struts:

and as you asked, here is the diagram for the front springs.

Back to the rears though, ignore the pictures from the chap with the PHEV, they have completely different components. I'd be interested to hear what the dealer says about them....

[DS9]

Thanks as always. I didnt know what the rod was but can see its the anti roll bar for the front springs.

Like I said though, what is puzzling me is the diagram of the front springs you post just has the single mounting point to the spring. My springs have the same and then another attachment on the opposite side, making me think the front springs aren't correct.

If that picture of the front springs you posted is correct then it can only fit the passenger side as on the drivers side the mounting point to the anti roll bar would be on the other side, and would probably have a different part number unless they were only sold as a pair. If one tried to fit the same part on both sides you could not affix the anti roll bar to it on the drivers side.

One more thing, with the part number 9837905080 it's a bit like the bumpstops mentioned earlier...... I can hardly find them anywhere, and can't find a pic of them.

[DS9]

Hi

I have just written to the dealer and explained it all. They are very hard to call so I thought better to get down in writing. I've eyeballed the drivers side through the wheel and the same part is also fitted on that side.

Going to be interesting to see what they come back with....if they do.

[GiveMeABreak]

On this model the Front shocks and springs are interchangeable. There are no left and right versions, as these are just turned. There are 2 ARB fixing points on the strut - only one is used, so that when the strut reversed for the other side, the ARB fits into the other mounting hole.

[DS9]

Yes, that seems to be the case. On my car 2 ARB fixing points so they can be used on both sides.

The thing is the diagram you posted just has one. Why is this? Can the diagrams be often a little amiss?

I'm wondering if the front struts could be incorrect parts too?

[GiveMeABreak]

Unlikely, that's probably down to the angle shown - but they will have 2 mounting holes for this vehicle. The struts on this vehicle are more or less limited to DS Autos, and not available at present on aftermarket, but are likely to be correct for this reason.

[DS9]

I havent got any respinse to my email to DS.... but I have booked the car in for a service on Wednesday, so if the guy isn't on holiday i'll be able to talk to him about it. Will report back.