PSA NAC RCC Updates

This is the Connected NAV system.
Main Features: It is a fully integrated Telematics System featuring CarPlay, Android Auto, Real Time Services, Voice Commands, High-Res Display, 3D Navigation, Bluetooth Hands Free & USB. 2 versions of the system are available NAC (Navigation Audio Connectée) and RCC (Radio Couleur Connectée) or Connected Colour Radio, which does not have the Integrated Navigation or Live Services.
cornerworkshop
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Joined: 31 Jul 2024, 22:11

Re: PSA NAC RCC Updates

Unread post by cornerworkshop »

Hello
Recently I bought 2017 Citroen Grand C4 Picasso. Previous owner never did any update so car came with version 21.05.90.42_NAC-r0. Tried Citroen Update and My Citroen apps, updated maps to 27.0.0-r0 but it never gave me any option to update NAC, keep showing No update available. Can you please help me update to latest version, the VIN is VF7**************[VIN obfuscated, can be read by forum staff]
Thanks
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GiveMeABreak
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Re: PSA NAC RCC Updates

Unread post by GiveMeABreak »

Please Don't PM Me For Technical Help

Marc
cornerworkshop
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Joined: 31 Jul 2024, 22:11

Re: PSA NAC RCC Updates

Unread post by cornerworkshop »

Thank you mate. Tried to update but without success. Connected to internet, used two different USB drives but results are always the same - not compatible with hardware. Don't know whas else to do except try it the old fashion way, is it possible to provide me Licence file for my VIN?
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GiveMeABreak
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Re: PSA NAC RCC Updates

Unread post by GiveMeABreak »

Sorry I can't - there is no licence showing up and as these are unique to the vehicle and firmware.

I can't help with this as technically it is showing as no update available with the current firmware you have (21.05.90.42_NAC-r0) as being the latest. So maybe with the system (hardware) you have being an earlier type, it may be limited to this firmware only. If everything is working, don't worry, leave it alone as you have map updates.
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Marc
vnava
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Joined: 03 Aug 2024, 14:01

Re: PSA NAC RCC Updates

Unread post by vnava »

Hi,

I updated the firmware of my Peugeot 508 2019 using the Peugeot tool and it currently has the firmware version 42.03.33.42_nac-r0, and right after I also downloaded version 16.0.0-r0 of the map using the same peugeot tool, however the map update failed immediately after starting and now displays an error saying that the map does not exist or is being updated.

When connecting the USB stick it recognizes the map version, and allows me to select to start the installation but then it fails.

I then tried to download the firmware version 44.07.05.22_NAC-r0 to try then to update the map to version 16 but I received an error that this firmware version is not compatible with the hardware and I think it is an error related to the license, would it be possible for you to share the license file for this version with me?

Or would you have any suggestions on what I can do to get the map working again?

VIN: VR3**************[VIN obfuscated, can be read by forum staff]

Regards,
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GiveMeABreak
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Re: PSA NAC RCC Updates

Unread post by GiveMeABreak »

According to the info I have that is the latest update for your system. It is not proving a further update and therefore it is not generating a licence file, so I can't provide you with a licence as they are unique for each vehicle AND firmware version.

As far as the map goes try and redownload it using the link here:

Map Version 16

Make sure you have a large enough USB and that it is FAT32 formatted each time:

Instructions for Updating NAC or RCC Firmware, Maps & Licences
Please Don't PM Me For Technical Help

Marc
vnava
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Re: PSA NAC RCC Updates

Unread post by vnava »

GiveMeABreak wrote: 03 Aug 2024, 15:05 According to the info I have that is the latest update for your system. It is not proving a further update and therefore it is not generating a licence file, so I can't provide you with a licence as they are unique for each vehicle AND firmware version.

As far as the map goes try and redownload it using the link here:

Map Version 16

Make sure you have a large enough USB and that it is FAT32 formatted each time:

Instructions for Updating NAC or RCC Firmware, Maps & Licences
Thank you, I'll try again, I've already downloaded it via the Peugeot app and directly via the tomtom link and both failed, I'll try download it through this link again and use a new USB stick later and let u know.

Regarding the firmware, that's I can keep this one, the most important is to get the maps working again, I mentioned the firmware update because I saw in the list of versions for the NAC Wave 4 that there are newer versions than the one I have, but it really could be that they are for newer hardware only.

Thanks!
vvv2103
Posts: 2
Joined: 03 Aug 2024, 20:38

Re: PSA NAC RCC Updates

Unread post by vvv2103 »

Hello
I recently bought a 2019 Citroen C5 aircross. The previous owner did not update the car, so the car had version 31.09.46.62_NAC-r0. I tried Citroen Update and My Citroen apps, but I still can't update the NAC, it keeps showing "No updates available". Please help me update to the latest version, VIN VR7**************[VIN obfuscated, can be read by forum staff]
Thank you
Last edited by vvv2103 on 03 Aug 2024, 20:46, edited 1 time in total.
KBBC
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Joined: 06 Aug 2024, 14:58

Re: PSA NAC RCC Updates

Unread post by KBBC »

Hi;

I recently purchased a 2021 Citroen - C5 Aircross - Shine Bold.
Can I get the correct update for my NAC and maps please?

Vin is VR7**************[VIN obfuscated, can be read by forum staff]

Thanks,
Tehzelch
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Joined: 06 Aug 2024, 20:49

Re: PSA NAC RCC Updates

Unread post by Tehzelch »

Hello i have a c4 cactus 2018 imported from france and i cant download the update from citroen update it says check internet connection but my internet works fine ... can someone help me
Last edited by Tehzelch on 07 Aug 2024, 15:06, edited 1 time in total.
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GiveMeABreak
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Re: PSA NAC RCC Updates

Unread post by GiveMeABreak »

vvv2103 wrote: 03 Aug 2024, 20:45 Hello
I recently bought a 2019 Citroen C5 aircross. The previous owner did not update the car, so the car had version 31.09.46.62_NAC-r0. I tried Citroen Update and My Citroen apps, but I still can't update the NAC, it keeps showing "No updates available". Please help me update to the latest version, VIN VR7**************[VIN obfuscated, can be read by forum staff]
Thank you
Firmware Version 42.03.33.42_NAC-r0

vvv2103 Licence File

Instructions for Updating NAC or RCC Firmware, Maps & Licences
Please Don't PM Me For Technical Help

Marc
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GiveMeABreak
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Re: PSA NAC RCC Updates

Unread post by GiveMeABreak »

KBBC wrote: 06 Aug 2024, 15:08 Hi;

I recently purchased a 2021 Citroen - C5 Aircross - Shine Bold.
Can I get the correct update for my NAC and maps please?

Vin is VR7**************[VIN obfuscated, can be read by forum staff]

Thanks,
You don't have a Navigation system, so no, can't supply maps! You have an RCC Connected Colour Radio only.

Firmware 6_0422_23.3I37.1

kbbc Licence File

Instructions for Updating NAC or RCC Firmware, Maps & Licences
Please Don't PM Me For Technical Help

Marc
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GiveMeABreak
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Re: PSA NAC RCC Updates

Unread post by GiveMeABreak »

Tehzelch wrote: 06 Aug 2024, 20:51 Hello i have a c4 cactus imported from france and i cant download the update from citroen update ... can you help me
Not with out a VIN I can't.....
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Marc
n1k0la
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Joined: 06 Aug 2024, 17:34

Re: PSA NAC RCC Updates

Unread post by n1k0la »

Hi @GiveMeABreak,

Recently I bought Citroen C4, and I would like to update my NAC and maps, but the official Citroen app isn't working properly, it wont let me download the update. Could you please provide me the update file somehow? My VIN is VF7**************[VIN obfuscated, can be read by forum staff]

Thanks in advance.
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GiveMeABreak
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Re: PSA NAC RCC Updates

Unread post by GiveMeABreak »

Please Don't PM Me For Technical Help

Marc