PSA NAC RCC Updates
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Re: PSA NAC RCC Updates
Lesson number one, never let anyone upload any software to your vehicle - it may brick the system. There's no guarantee you can fix it, but you may be able to apply the correct firmware again.
You'll need to provide your VIN and I may be able to provide the links so you can update it yourself.
You'll need to provide your VIN and I may be able to provide the links so you can update it yourself.
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Marc
Marc
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Re: PSA NAC RCC Updates
Hello,
I have done the installation of the update. Seems to be installed fine till 100%, then the screen said that system will restart after the removal of the usb stick. I removed the stick, system restarted. I connected my phone again, and opened the mobile app, and it still shows the notification that I need the update. Is this normal!? Does it mean the update failed or something?
Thanks a lot
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Re: PSA NAC RCC Updates
Ignore the App for now. Go into the system settings on your touchscreen and find out what the firmware version says. It should be:
6_0422_23.3I37.1
If not let me know what it says. It may be that the app will take some time to update once it starts communicating with the head unit.
6_0422_23.3I37.1
If not let me know what it says. It may be that the app will take some time to update once it starts communicating with the head unit.
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Marc
Marc
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Re: PSA NAC RCC Updates
Hi!
Yesterday I was at Citroen's service center to update the multimedia screen. They did this and charged me £60.
Today I looked at the ctiroen app on my phone and I still have the update notification.
I checked and the car still has version 42... from 2021 and the phone shows that version 44.. is available.
I'll try to do it myself, but can I have a direct link please?
Thank you
VIN VR7**************[VIN obfuscated, can be read by forum staff]
Yesterday I was at Citroen's service center to update the multimedia screen. They did this and charged me £60.
Today I looked at the ctiroen app on my phone and I still have the update notification.
I checked and the car still has version 42... from 2021 and the phone shows that version 44.. is available.
I'll try to do it myself, but can I have a direct link please?
Thank you
VIN VR7**************[VIN obfuscated, can be read by forum staff]
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Re: PSA NAC RCC Updates
I would go back to your dealer and demand a refund for a job not done properly. Make sure you do it before you update it yourself of course!
As I get older I think a lot about the hereafter - I go into a room and then wonder what I'm here after.
Inside every old person is a young person wondering what the hell happened.
"Trying is the first step towards failure" ~ Homer J Simpson?
Inside every old person is a young person wondering what the hell happened.
"Trying is the first step towards failure" ~ Homer J Simpson?
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Re: PSA NAC RCC Updates
Here you are:HypeR wrote: 12 Mar 2024, 14:45 Hi!
Yesterday I was at Citroen's service center to update the multimedia screen. They did this and charged me £60.
Today I looked at the ctiroen app on my phone and I still have the update notification.
I checked and the car still has version 42... from 2021 and the phone shows that version 44.. is available.
I'll try to do it myself, but can I have a direct link please?
Thank you
VIN VR7**************[VIN obfuscated, can be read by forum staff]
Note: as your Aircross has on-board WiFi, you won't need the licence file, as the vehicle will authorise the firmware 'Over The Air'. I have included it below in case you are in an area of poor reception. I've also included the latest map version in case you need that.
Regarding the update the dealership did, I'd question what they actually updated, as the firmware below has been out since July 2023! So I'd be asking for a refund if that's what the update was for.... Also it may take while for your App to communicate with the vehicle to realise it has been updated. The app is bloody useless at the best of times.
Firmware 44.07.05.22_NAC-r0
HypeR Licence File
Map V15
Updating NAC or RCC Firmware, Maps, Licences
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Marc
Marc
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Re: PSA NAC RCC Updates
Thank you 
My vin is VF7**************[VIN obfuscated, can be read by forum staff]
My vin is VF7**************[VIN obfuscated, can be read by forum staff]
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- Forum Admin Team
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Re: PSA NAC RCC Updates
Firmware 6_0422_23.3I37.1
Dias Licence File
Read Instructions below on how to use the licence file if you have not done this before:
Updating NAC or RCC Firmware, Maps, Licences
Dias Licence File
Read Instructions below on how to use the licence file if you have not done this before:
Updating NAC or RCC Firmware, Maps, Licences
Please Don't PM Me For Technical Help
Marc
Marc
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Re: PSA NAC RCC Updates
Hi there, Ive just bought a 181 Citroen picasso grand and its saying on the app it needs an update for the in car computer and sat nav, when i have the update link sent it wont open
Can anyone advise please?
Can anyone advise please?
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Re: PSA NAC RCC Updates
Hi, I was trying to get the citroen update software working for my EC4 but not having much luck. My googling brought me to this forum. Would I be able to get the software download? My VIN is VR7**************[VIN obfuscated, can be read by forum staff]
Thank you
Thank you
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Re: PSA NAC RCC Updates
Firmware V 44.07.05.22_NAC-r0
alipackers Licence File
Map V16.0.0-r0
Instructions for Updating NAC or RCC Firmware, Maps & Licences
alipackers Licence File
Map V16.0.0-r0
Instructions for Updating NAC or RCC Firmware, Maps & Licences
Please Don't PM Me For Technical Help
Marc
Marc
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Re: PSA NAC RCC Updates
Just downloading these now. Nothing seems to happen when I click on the link 'MAP V16.0.0'
Should there be something there?
Thanks
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Re: PSA NAC RCC Updates
You too should be aware of an outstanding after-sales campaign on this vehicle being flagged up.vonnyoc wrote: 16 Mar 2024, 23:49 Thank you its VF7**************[VIN obfuscated, can be read by forum staff]
I suggest you get it booked in - it will be free of charge - when you call the dealer, quote the reference HKT.HKT - Wiring harness
The operation involves checking the routing of a wiring harness in the engine compartment and rectifying it if necessary.
Firmware V 21.08.87.32_NAC-r1
You shouldn't need a licence file as you have on-board WiFi.
Map Version 26.0.0-r0
Read the following!
Instructions for Updating NAC or RCC Firmware, Maps & Licences
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Marc
Marc
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Re: PSA NAC RCC Updates
Ok, so you need to be aware that this is an 18 Gb download! Unless you have Elon Musk's Satellite speeds, it is going to take a while to download! 
This map covers all of Europe....

This map covers all of Europe....
Please Don't PM Me For Technical Help
Marc
Marc