PSA NAC RCC Updates

This is the Connected NAV system.
Main Features: It is a fully integrated Telematics System featuring CarPlay, Android Auto, Real Time Services, Voice Commands, High-Res Display, 3D Navigation, Bluetooth Hands Free & USB. 2 versions of the system are available NAC (Navigation Audio Connectée) and RCC (Radio Couleur Connectée) or Connected Colour Radio, which does not have the Integrated Navigation or Live Services.

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Caqui
Posts: 1
Joined: 11 Mar 2024, 15:42

Re: Is it just me? Touchscreen update

Post by Caqui »

Hello, you do a great job.

Can you please help me and provide me the latest update and licence key?
I have problems to get from the Citroen software.

VIN: VR7**************[VIN obfuscated, can be read by forum staff]

Thanks a lot!
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GiveMeABreak
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Re: Is it just me? Touchscreen update

Post by GiveMeABreak »

Please Don't PM Me For Technical Help

Marc
Dias
Posts: 4
Joined: 16 Nov 2023, 21:37

Re: Citroen Update Tool

Post by Dias »

Hello, i need to flash my infoitment, somome try to update my system remotly to have android auto & carplay but now the system is stuck, with low light and no acess to side buttons of display. Can i fix it with any firmware or do i have to contact the dealership? It a Citroën c3 aircross 2019
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GiveMeABreak
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Re: Citroen Update Tool

Post by GiveMeABreak »

Lesson number one, never let anyone upload any software to your vehicle - it may brick the system. There's no guarantee you can fix it, but you may be able to apply the correct firmware again.

You'll need to provide your VIN and I may be able to provide the links so you can update it yourself.
Please Don't PM Me For Technical Help

Marc
bass180
Posts: 2
Joined: 11 Mar 2024, 09:38

Re: Citroen update?

Post by bass180 »

Hello,
I have done the installation of the update. Seems to be installed fine till 100%, then the screen said that system will restart after the removal of the usb stick. I removed the stick, system restarted. I connected my phone again, and opened the mobile app, and it still shows the notification that I need the update. Is this normal!? Does it mean the update failed or something?
Thanks a lot
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GiveMeABreak
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Re: Citroen update?

Post by GiveMeABreak »

Ignore the App for now. Go into the system settings on your touchscreen and find out what the firmware version says. It should be:

6_0422_23.3I37.1

If not let me know what it says. It may be that the app will take some time to update once it starts communicating with the head unit.
Please Don't PM Me For Technical Help

Marc
HypeR
Posts: 1
Joined: 12 Mar 2024, 14:23

Re: Citroen update?

Post by HypeR »

Hi!
Yesterday I was at Citroen's service center to update the multimedia screen. They did this and charged me £60.
Today I looked at the ctiroen app on my phone and I still have the update notification.
I checked and the car still has version 42... from 2021 and the phone shows that version 44.. is available.
I'll try to do it myself, but can I have a direct link please?
Thank you

VIN VR7**************[VIN obfuscated, can be read by forum staff]
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Paul-R
Donor 2023
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Joined: 07 May 2009, 16:24
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Re: Citroen update?

Post by Paul-R »

I would go back to your dealer and demand a refund for a job not done properly. Make sure you do it before you update it yourself of course!
As I get older I think a lot about the hereafter - I go into a room and then wonder what I'm here after.

Inside every old person is a young person wondering what the hell happened.

"Trying is the first step towards failure" ~ Homer J Simpson​
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GiveMeABreak
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Re: Citroen update?

Post by GiveMeABreak »

HypeR wrote: 12 Mar 2024, 14:45 Hi!
Yesterday I was at Citroen's service center to update the multimedia screen. They did this and charged me £60.
Today I looked at the ctiroen app on my phone and I still have the update notification.
I checked and the car still has version 42... from 2021 and the phone shows that version 44.. is available.
I'll try to do it myself, but can I have a direct link please?
Thank you

VIN VR7**************[VIN obfuscated, can be read by forum staff]
Here you are:

Note: as your Aircross has on-board WiFi, you won't need the licence file, as the vehicle will authorise the firmware 'Over The Air'. I have included it below in case you are in an area of poor reception. I've also included the latest map version in case you need that.

Regarding the update the dealership did, I'd question what they actually updated, as the firmware below has been out since July 2023! So I'd be asking for a refund if that's what the update was for.... Also it may take while for your App to communicate with the vehicle to realise it has been updated. The app is bloody useless at the best of times.

Firmware 44.07.05.22_NAC-r0

HypeR Licence File

Map V15

Updating NAC or RCC Firmware, Maps, Licences
Please Don't PM Me For Technical Help

Marc
Dias
Posts: 4
Joined: 16 Nov 2023, 21:37

Re: Citroen Update Tool

Post by Dias »

Thank you 🙏
My vin is VF7**************[VIN obfuscated, can be read by forum staff]
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GiveMeABreak
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Re: Citroen Update Tool

Post by GiveMeABreak »

Firmware 6_0422_23.3I37.1

Dias Licence File

Read Instructions below on how to use the licence file if you have not done this before:
Updating NAC or RCC Firmware, Maps, Licences
Please Don't PM Me For Technical Help

Marc
alipackers
Posts: 4
Joined: 17 Mar 2024, 10:40

Re: Citroen Update Tool

Post by alipackers »

Hi, I was trying to get the citroen update software working for my EC4 but not having much luck. My googling brought me to this forum. Would I be able to get the software download? My VIN is VR7**************[VIN obfuscated, can be read by forum staff]
Thank you
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GiveMeABreak
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Re: Citroen Update Tool

Post by GiveMeABreak »

Please Don't PM Me For Technical Help

Marc
alipackers
Posts: 4
Joined: 17 Mar 2024, 10:40

Re: Citroen Update Tool

Post by alipackers »

Thank you ☘
alipackers
Posts: 4
Joined: 17 Mar 2024, 10:40

Re: Citroen Update Tool

Post by alipackers »

Just downloading these now. Nothing seems to happen when I click on the link 'MAP V16.0.0'
Should there be something there?
Thanks