PSA NAC RCC Updates

This is the Connected NAV system.
Main Features: It is a fully integrated Telematics System featuring CarPlay, Android Auto, Real Time Services, Voice Commands, High-Res Display, 3D Navigation, Bluetooth Hands Free & USB. 2 versions of the system are available NAC (Navigation Audio Connectée) and RCC (Radio Couleur Connectée) or Connected Colour Radio, which does not have the Integrated Navigation or Live Services.
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GiveMeABreak
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Re: PSA NAC RCC Updates

Unread post by GiveMeABreak »

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Marc
paolocarlotto
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Re: PSA NAC RCC Updates

Unread post by paolocarlotto »

Hi. I am having the same issues when trying to download the update from 'Citroen Update'

Can I please have the files too?

VIN VR7**************[VIN obfuscated, can be read by forum staff]

Thank you!!

Paolo
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GiveMeABreak
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Re: PSA NAC RCC Updates

Unread post by GiveMeABreak »

Please Don't PM Me For Technical Help

Marc
paolocarlotto
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Re: PSA NAC RCC Updates

Unread post by paolocarlotto »

Thank you very much!
Chlau86
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Re: PSA NAC RCC Updates

Unread post by Chlau86 »

Hi. I am having the same issues when trying to download the update from 'Citroen Update'

for VIN: VF7**************[VIN obfuscated, can be read by forum staff]

Thank you!!

Kindest regards, Christian Laursen
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GiveMeABreak
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Re: PSA NAC RCC Updates

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Please Don't PM Me For Technical Help

Marc
ozanf
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Re: PSA NAC RCC Updates

Unread post by ozanf »

Hi Marc @GiveMeABreak,

I had a notification in MyCitroen app for my C4. The available update is MC2 - C4 (C41), C4X - IVI Software

Could you please check for VIN VR7**************[VIN obfuscated, can be read by forum staff]? I got below error when I try to check on Citroen Update Tool;

CITROËN UPDATE does not allow the update for this vehicle. We recommend you to access to the website of the brand.
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GiveMeABreak
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Re: PSA NAC RCC Updates

Unread post by GiveMeABreak »

Ok, so your country does is not covered by the updates sorry. The updates are blocked, so this may be to do with Turkey not being in the EU (despite having been a candidate), so I can't help you. This is something you will likely have to get done at your dealership who may have a different access portal, but I can't help you as it is being rejected. Also, be aware that vehicles in some countries are 'modified' or personalised for that country.

I see you do have an update listed:
MC2 - C4 (C41), C4X - IVI Software
Download the new version (25.92) of the IVI software.

So only the dealer can do this as far as I can see.
Please Don't PM Me For Technical Help

Marc
ozanf
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Re: PSA NAC RCC Updates

Unread post by ozanf »

GiveMeABreak wrote: 17 Feb 2024, 17:59 Ok, so your country does is not covered by the updates sorry. The updates are blocked, so this may be to do with Turkey not being in the EU (despite having been a candidate), so I can't help you. This is something you will likely have to get done at your dealership who may have a different access portal, but I can't help you as it is being rejected. Also, be aware that vehicles in some countries are 'modified' or personalised for that country.

I see you do have an update listed:
MC2 - C4 (C41), C4X - IVI Software
Download the new version (25.92) of the IVI software.

So only the dealer can do this as far as I can see.
Thank you for your reply. I was able to update the software and map of my 2020 C3 AC by myself but seems not possible for C4. I will check with the dealer.
korus85
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Re: PSA NAC RCC Updates

Unread post by korus85 »

Hi Give Me ABreack, is there a solution for my car? should I wait for Citroen to fix the download from its PC application? I posted the VIN number of my car, but I have not received any response to the message.
Thank you.
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GiveMeABreak
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Re: PSA NAC RCC Updates

Unread post by GiveMeABreak »

I must of missed your post - here you are:

Firmware

korus85 Licence File
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Marc
korus85
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Re: PSA NAC RCC Updates

Unread post by korus85 »

Thank you very much for your availability and courtesy
Chlau86
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Re: PSA NAC RCC Updates

Unread post by Chlau86 »

Thank you @givemeabreak

just to be clear, both files should just be transfered to the root of the usb drive?

when unzipping the TAR file, and copying it to a FAT32 usb drive i get a warning, somethign like "this USB key in not compatible with this viacle"

PLEASE advise

thank you again :)
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GiveMeABreak
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Re: PSA NAC RCC Updates

Unread post by GiveMeABreak »

No

You must extract the contents of the TAR file onto the blank FAT32 formatted USB. Do not include the TAR file itself on the USB!
Second when you have done that, create a folder on the route of the USB called licence and place the licence file into this folder.

Note: Some have reported the folder should be spelled either 'licence' or 'license' so try both spellings if one does not work.
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Marc
Chlau86
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Re: PSA NAC RCC Updates

Unread post by Chlau86 »

Thanks for the info.

I think I need assistance, after updating, non of the climate control work, can't even enter the menu.

Please advise