PSA NAC RCC Updates

This is the Connected NAV system.
Main Features: It is a fully integrated Telematics System featuring CarPlay, Android Auto, Real Time Services, Voice Commands, High-Res Display, 3D Navigation, Bluetooth Hands Free & USB. 2 versions of the system are available NAC (Navigation Audio Connectée) and RCC (Radio Couleur Connectée) or Connected Colour Radio, which does not have the Integrated Navigation or Live Services.
User avatar
GiveMeABreak
Forum Admin Team
Posts: 41995
Joined: 15 Sep 2015, 19:38
x 6879

Re: PSA NAC RCC Updates

Unread post by GiveMeABreak »

Great, I'll bear this in mind that it seems to work with the American English spelling 'license' and not the British English version 'licence'.

Glad you both have it working now and thanks for the update.

In some early references / instructions from PSA they explicitly used the 'licence' version of the spelling, but those early documents are no longer available, so they probably realised the mistake.
Please Don't PM Me For Technical Help

Marc
ModcatTom
Posts: 2
Joined: 07 Feb 2024, 20:48

Re: PSA NAC RCC Updates

Unread post by ModcatTom »

Good evening,

I'm having the same issue with the app regarding it trying (and failing) to download the firmware update.

Could you please kindly provide it?

VIN VR7**************[VIN obfuscated, can be read by forum staff]
User avatar
GiveMeABreak
Forum Admin Team
Posts: 41995
Joined: 15 Sep 2015, 19:38
x 6879

Re: PSA NAC RCC Updates

Unread post by GiveMeABreak »

You have an outstanding after-sales campaign for your vehicle - call the dealer and get it booked in quoting the reference below - work will be free of charge.

JRU - All kind: HVAC
Check the air recirculation flap and correct installation if necessary.

Updates:

Firmware

ModcaTom Licence File

Map V15
Please Don't PM Me For Technical Help

Marc
ATOJAR
Posts: 17
Joined: 04 Feb 2024, 21:52
x 1

Re: PSA NAC RCC Updates

Unread post by ATOJAR »

Just a quick question in regards to the touch screen update I have just done.

Both the phone app and desktop app are still telling me there is an update out for the touch screen even though the car is now on the latest version, is there a way of connecting this update with the cars VIN so that is knows I'm running the latest 0422D update?

Cheers.
Last edited by ATOJAR on 07 Feb 2024, 21:22, edited 1 time in total.
User avatar
GiveMeABreak
Forum Admin Team
Posts: 41995
Joined: 15 Sep 2015, 19:38
x 6879

Re: PSA NAC RCC Updates

Unread post by GiveMeABreak »

Sorry, not unless you download the update from the app which is not currently working, as your vehicle does not have onboard WiFi.

Just ignore it until the next update comes out.
Please Don't PM Me For Technical Help

Marc
ModcatTom
Posts: 2
Joined: 07 Feb 2024, 20:48

Re: PSA NAC RCC Updates

Unread post by ModcatTom »

Super, thank you.

As I bought it from Arnold Clark i.e second hand would I need to contact them, sorry if that's the daftest question you've heard this year.
User avatar
GiveMeABreak
Forum Admin Team
Posts: 41995
Joined: 15 Sep 2015, 19:38
x 6879

Re: PSA NAC RCC Updates

Unread post by GiveMeABreak »

No, not daft - you can take it to ANY Citroen dealer (but call to book it in first).
Please Don't PM Me For Technical Help

Marc
korus85
Posts: 3
Joined: 05 Feb 2024, 23:43

Re: PSA NAC RCC Updates

Unread post by korus85 »

Good afternoon. I also encounter the exact same problem, I try to download the update using the Citroen Update app, but the error pops up and doesn't allow the file to be downloaded. I followed the guide provided at the beginning of the post step by step, but as far as I understand each VIN has its own license file.
I forward my VIN code below: VF7**************[VIN obfuscated, can be read by forum staff] The model is specifically a Citroen C3 Shine fulltech.

Thanks in advance to anyone who can help me.
umurcan
Posts: 1
Joined: 08 Feb 2024, 22:00

Re: PSA NAC RCC Updates

Unread post by umurcan »

Hello,

Can i get License File?

VR7**************[VIN obfuscated, can be read by forum staff]

Thanks.
User avatar
GiveMeABreak
Forum Admin Team
Posts: 41995
Joined: 15 Sep 2015, 19:38
x 6879

Re: PSA NAC RCC Updates

Unread post by GiveMeABreak »

Please Don't PM Me For Technical Help

Marc
dazbat
New User
Posts: 1
Joined: 12 Feb 2024, 16:27

Re: PSA NAC RCC Updates

Unread post by dazbat »

hi just bought a relay and iv got the usual no Dab can anyone help me please ? Many thanks
User avatar
GiveMeABreak
Forum Admin Team
Posts: 41995
Joined: 15 Sep 2015, 19:38
x 6879

Re: PSA NAC RCC Updates

Unread post by GiveMeABreak »

What are you after?
Firmware update? If so, VIN is required if it is a PSA model.
Please Don't PM Me For Technical Help

Marc
ctuna89
Posts: 4
Joined: 12 Feb 2024, 22:21

Re: PSA NAC RCC Updates

Unread post by ctuna89 »

Hello

I have a C4 2023, today I got an update that eliminate several capabilities:
Android Auto and carplay
Reverse camera
GPS
and several other things.

I am trying to manual update it from ahw.1.25.92.23 to other version, do you know if I can make it work with Citroen Updater?
My VIN number is VR7**************[VIN obfuscated, can be read by forum staff]

Thanks in advance!
User avatar
GiveMeABreak
Forum Admin Team
Posts: 41995
Joined: 15 Sep 2015, 19:38
x 6879

Re: PSA NAC RCC Updates

Unread post by GiveMeABreak »

I can't help with updates from your country, sorry, as there is a different portal that I can't access.
Please Don't PM Me For Technical Help

Marc
ctuna89
Posts: 4
Joined: 12 Feb 2024, 22:21

Re: PSA NAC RCC Updates

Unread post by ctuna89 »

For all purposes this is a European car in fact Chile isn't available when choosing a country when you start the setup.can you please check with the European portal?