Renewal is possible, but any service-related claims that may emerge will be thoroughly investigated, and if it is determined that poor service history has impacted the performance of that part, it may be declined.
this is what the warranty company said when I asked if my future claim will be affected. Obvisouly without the proof of service receipt it has made much more damage to the vehicle than just the 20% repair cost I have to pay for which is basically caused by dealer who has missed the service.
GiveMeABreak wrote: 24 May 2023, 12:02 Ok, so it's not a 3 cylinder petrol which I was thinking could be an issue with the timing belt - as certain versions of these EB2 engines have a belt in oil system and need regular checks of the timing belt and an earlier change. So forget that as it's a 1.5 Diesel.
However I have also noticed that there is an outstanding after sales campaign issued for this specific vehicle, but I can't tell you what it is at present. Not that it's going to make much difference at this stage - unless the issue had a direct bearing on failure of the timing belt. Only the dealer can advise on what the after-sales campaign was for. The other issue is that if the vehicle was not serviced at a main dealer, then any other repairer may not have access to the PSA servers and therefore would not of been able to advise of the outstanding campaign, so the work would never get done until it was taken in to a dealer for a service or check. Citroen would not have known who the new owner was, so could not of contacted them.
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