DS3 Crossback - Navigation not working after firmware update to screen ?

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GiveMeABreak
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Re: DS3 Crossback - Navigation not working after firmware update to screen ?

Post by GiveMeABreak »

If you can't download the firmware file again, let me know and I can provide you with a link for it. I will need your VIN - post it here and it will be masked automatically when you submit the post.

The VIN is required as the licence is unique to your vehicle / system
John-DS
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Re: DS3 Crossback - Navigation not working after firmware update to screen ?

Post by John-DS »

GiveMeABreak wrote:
09 Oct 2021, 13:18
If you can't download the firmware file again, let me know and I can provide you with a link for it.
Yes please that would be great.... would this also have the latest maps or just firmware ?
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Re: DS3 Crossback - Navigation not working after firmware update to screen ?

Post by GiveMeABreak »

Please see my post above as I amended it as you were posting.

Lets get the Firmware first, as I suspect the maps may work once you get the firmware updated.
John-DS
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Re: DS3 Crossback - Navigation not working after firmware update to screen ?

Post by John-DS »

VR1**************[VIN obfuscated, can be read by forum staff]


Thank you very much :)
John-DS
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Re: DS3 Crossback - Navigation not working after firmware update to screen ?

Post by John-DS »

GiveMeABreak - Sorry did you message me ? I noticed a message but it had been deleted ?
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Re: DS3 Crossback - Navigation not working after firmware update to screen ?

Post by GiveMeABreak »

Yes, check again - all the details are there for you.
John-DS
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Re: DS3 Crossback - Navigation not working after firmware update to screen ?

Post by John-DS »

Thank you so much - really appreciate the help :)

Would you do the firmware again first to see if it works or put the maps on the USB to ?

Do you think the car will accept the maps if my maps are newish or will it load them anyway. I did notice when I did the update the first time I left the pen in and it asked if I wanted to do it again
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Re: DS3 Crossback - Navigation not working after firmware update to screen ?

Post by GiveMeABreak »

Apply the firmware first on a freshly formatted (FAT32) USB key. Allow that to complete.

After that has been done, check system functionality, including maps.

If the maps work - then you can decide if you want to update to a later version of the maps if newer than what you have.

Never mix the software files (firmware and maps) together on the same USB key at the same time. Always completely reformat the USB key after applying each firmware update / map update.
John-DS
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Re: DS3 Crossback - Navigation not working after firmware update to screen ?

Post by John-DS »

GiveMeABreak wrote:
09 Oct 2021, 14:28
Apply the firmware first on a freshly formatted (FAT32) USB key. Allow that to complete.

After that has been done, check system functionality, including maps.

If the maps work - then you can decide if you want to update to a later version of the maps if newer than what you have.

Never mix the software files (firmware and maps) together on the same USB key at the same time. Always completely reformat the USB key after applying each firmware update / map update.

OK I will do that - So I unpack these and add them to the USB stick like I did last time

Image
John-DS
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Re: DS3 Crossback - Navigation not working after firmware update to screen ?

Post by John-DS »

I see this file does not have a licence file - will I need that or does it not matter ?
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Re: DS3 Crossback - Navigation not working after firmware update to screen ?

Post by GiveMeABreak »

No, as long as the car is running, the on-board WiFi will verify the update and authorise it via it's own connection.
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Re: DS3 Crossback - Navigation not working after firmware update to screen ?

Post by John-DS »

GiveMeABreak wrote:
09 Oct 2021, 16:44
No, as long as the car is running, the on-board WiFi will verify the update and authorise it via it's own connection.
Where I live there is no internet connection - mobile signal. I have just done the firmware update and that has gone ok. Im just about to do the maps now
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Re: DS3 Crossback - Navigation not working after firmware update to screen ?

Post by John-DS »

I have done the Firmware update and it worked fine - But the maps still did not work

I then did the Maps update and its now working great :-D

THANK YOU very much you are a life saver. It was doing my head in :?

I am a big believer in karma and today I helped someone with their bike - you then helped me - so now look out for some good karma coming your way =D>
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Re: DS3 Crossback - Navigation not working after firmware update to screen ?

Post by GiveMeABreak »

No worries- it's a good feeling when it all comes together.

I'm off out tonight for a few :beer: , so won't be on the Forum tonight, or I'll be less coherent than usual
John-DS
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Re: DS3 Crossback - Navigation not working after firmware update to screen ?

Post by John-DS »

GiveMeABreak wrote:
09 Oct 2021, 19:03
No worries- it's a good feeling when it all comes together.

I'm off out tonight for a few :beer: , so won't be on the Forum tonight, or I'll be less coherent than usual
Well enjoy and I wish I could buy you a beer - Cheers :-D :cd: