Lexia install problem

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dave_xsara
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Lexia install problem

Post by dave_xsara »

So, I got the kit and instructions at the weekend.
The instructions did not align with the contents, but I managed to get 7.57 installed and validated, or so I thought.

However I don't think the install was successful.
When I open the diagbox shortcut on the desktop it opens to a blank screen and then shuts down.

Before I wipe it all and start again. Is there anything I can do to resolve? I have obtained the licence file.
Startup
Startup
App open (room reflection covered - blank screen)
App open (room reflection covered - blank screen)
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Auto Closedown
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GiveMeABreak
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Re: Lexia install problem

Post by GiveMeABreak »

Not sure what use the second picture is to be honest... but the first thing I can see from your bottom right toolbar is network activity.... You realise you are not supposed to have any active internet connection whilst using it?

Did you make a copy of your licence file once it was initially activated and before installing any updates? If so, disconnect the internet connection, close diagbox, copy the licence file back over, restart the laptop and let us know what happens on launch.
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Marc
dave_xsara
(Donor 2021)
Posts: 338
Joined: 24 Nov 2010, 21:35
Location: In the garage!
My Cars: Xsara 2.0HDi 90
x 10

Re: Lexia install problem

Post by dave_xsara »

It was screwed before I reconnected.
The second screen is the diagbox app opened. There is nothing in the centre of the screen so it just reflected the room.

The instructions said to have the connections on during install so might have screwed up then.
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GiveMeABreak
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Posts: 37005
Joined: 15 Sep 2015, 19:38
Location: West Wales
My Cars: C3 Aircross SUV HDi Flair Peperoncino Red (The Chili Hornet)
C5 X7 2.0 HDi Exclusive Mativoire Beige (The Golden Hornet)
C3 1.6 HDi Exclusive Aluminium Grey (The Silver Hornet)
C5 MK II 2.0 HDi Exclusive Obsidian Black
C5 MK I 2.0 HDi SX Wicked Red
Xantia S2 2.0 HDi SX Hermes Red
C15 Romahome White
XM 2.0 Turbo Prestige Emerald Green Pearlescent
XM 2.0 Turbo Prestige Polar White
XM 2.0 SX Polar White
CX 20 Polar White
GS 1220 Geranium Red
CX 2.4 Prestige C-Matic Nevada Beige
GS 1000 Cedreat Yellow
x 5646

Re: Lexia install problem

Post by GiveMeABreak »

Have the network adapter enabled / switched on, but make sure there is no actual live internet connection.
Please Don't PM Me For Technical Help

Marc
dave_xsara
(Donor 2021)
Posts: 338
Joined: 24 Nov 2010, 21:35
Location: In the garage!
My Cars: Xsara 2.0HDi 90
x 10

Re: Lexia install problem

Post by dave_xsara »

Step 1 was clear that the internet was to be on.
However I've reinstalled it now with it turned off and all is up and running up to 7.57. I didn't opt to go for the 8.17 install yet.

Got a pile of fault codes one of which was the brake switch which might be the explanation for the hunting.

Diagbox had trouble picking up my car. But the lexia itself was easy enough to use.
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GiveMeABreak
Forum Admin Team
Posts: 37005
Joined: 15 Sep 2015, 19:38
Location: West Wales
My Cars: C3 Aircross SUV HDi Flair Peperoncino Red (The Chili Hornet)
C5 X7 2.0 HDi Exclusive Mativoire Beige (The Golden Hornet)
C3 1.6 HDi Exclusive Aluminium Grey (The Silver Hornet)
C5 MK II 2.0 HDi Exclusive Obsidian Black
C5 MK I 2.0 HDi SX Wicked Red
Xantia S2 2.0 HDi SX Hermes Red
C15 Romahome White
XM 2.0 Turbo Prestige Emerald Green Pearlescent
XM 2.0 Turbo Prestige Polar White
XM 2.0 SX Polar White
CX 20 Polar White
GS 1220 Geranium Red
CX 2.4 Prestige C-Matic Nevada Beige
GS 1000 Cedreat Yellow
x 5646

Re: Lexia install problem

Post by GiveMeABreak »

Lexia is the correct software for your car. Diagbox natively only launches for vehicles from about 2008 on and is not designed for earlier car, so will never work with a Xsara.

DON’T install version 8. There’s utterly no point, it is only for Diagbox and as your car won’t work with DB you will get no benefit. Lexia is the default for vehicles earlier than 2008 and is no longer updated. So the version launched by Diagbox 7.** will be the latest one anyway.

The instructions are not right on that bit. It will try and connect up to PSA servers and you will have issues.
Please Don't PM Me For Technical Help

Marc
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