MyWay / RNEG Issues

This unit is the MyWay system, also referred to as RNEG, made by Harman Becker.
Main Features: Also referred to as RNEG, the MyWay colour satellite navigation system, has SD card, integrated European mapping, live trafic information, voice guidance and graphics in 2D or aerial perspective & it features a Bluetooth® system (Bluetooth phone compatibility only - no Bluetooth Audio Streaming).

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GiveMeABreak
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Re: MyWay / RNEG Issues

Post by GiveMeABreak »

It is well out of date!

Ther have been quite a few updates since then. I suggest updating one at a time, checking all is well at each update rather than going straight to the latest version, as it always allows another update to a later version if it gets hung in one.

I’ve put a guide on doing this here:

viewtopic.php?f=49&t=58605

Let me know if you require the firmware updates and I will send you a private message with the links.
moggy2019
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Re: MyWay / RNEG Issues

Post by moggy2019 »

Hi did you check this version? Thanks
moggy2019
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Re: MyWay / RNEG Issues

Post by moggy2019 »

Sorry, I see the reply now.
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GiveMeABreak
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Re: MyWay / RNEG Issues

Post by GiveMeABreak »

The latest (and last) version is RNEG_R50b_R50.03.
moggy2019
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Re: MyWay / RNEG Issues

Post by moggy2019 »

Hi Marc

Only just getting around to going for the firmware update, would you please be able to provide a link as to where I can download these?

Thanks

Colin
activer79
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Re: MyWay / RNEG Issues

Post by activer79 »

Dear RNEG owners,
I read trough many forums on the web regarding the sporadic restarting issue related to the Harman-Becker RNEG unit. I also exhausted all the the suggested possibilities by doing firmware update, factory reset, battery line disconnection, SD card replacement, cooling fan unit checking, etc... without any success. It is also mentioned in many discussion forums that the cause of the problem could be a faulty flash chip or EEPROM. However I was unable to find out more detailed information regarding the details. I think some of the people is aware the solution but they simply do not share it because repairing these kind of units is a good business for them. Would you guys have any idea which exact components on the main board should be replaced or reprogrammed to fix the unit? Mine also has the same annoying problem and it would be great to find the defective part.
Thanks.
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GiveMeABreak
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Re: MyWay / RNEG Issues

Post by GiveMeABreak »

These units have no hard drive, and I suspect that the flash eeprom chip gets corrupted and needs the code re-writing or replacing the chip. There is software needed to do this that is quite expensive along with the tools, so is prohibitively expensive to obtain unless you are doing this from a business point of view.

If it was a simple or cheap repair then you can bet that the ‘tools’ would already be out there and people would be repairing the units themselves.

I also believe that cooling the unit properly is an issue, as there is so little room for air to circulate in these units - which also have to cope with the heat required by the passengers from the car’s heating system.

The NG4 Navidrive unit that I have is a double DIN unit so has additional space for air to circulate, but does have a hard disk too. I currently have preserved my hard disk and run it off an IDE CF card because of lack of availability of the automotive grade compatible disks available. But the NG4 can also suffer problems where the chip code has to be re-written, but is far less frequent than the RNEG MyWay units.
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Paul-R
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Re: MyWay / RNEG Issues

Post by Paul-R »

moggy2019 wrote:
18 Mar 2019, 07:04
Only just getting around to going for the firmware update, would you please be able to provide a link as to where I can download these?
I've had a look around and all links that I've found to the RNEG_R50b_R50.03 update are dead or have been removed.** I suspect that judging by the lack of other replies that other people have also found this.

Maybe your only hope is that someone has downloaded this in the past and has kept a copy that you could share.

EDIT ** Without paying for it that is.
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Paul-R
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Re: MyWay / RNEG Issues

Post by Paul-R »

I followed another link and this might be it. The link will take you to a French blog post. There's a video as well (in French), the first part of which deals with updating the firmware. It seems to take only a matter of a minute or so. The second part details updating the SD card containing the map data.

I clicked on the 'ici' in "1.Télécharger le logiciel contenu dans un dossier, ici. (Cliquer sur « Télécharger avec votre navigateur »)." which is a few lines further down than the video and downloaded a 22-1/2 MB RAR file. The contents appear to be the same as briefly glimpsed in the video. Apart from this I can't confirm anything more as I don't have this system.

Further down the page there are links to 2016-2017 map updates.

https://www.theobouzige.fr/archives/4691
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GiveMeABreak
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Re: MyWay / RNEG Issues

Post by GiveMeABreak »

moggy2019 wrote:
18 Mar 2019, 07:04
Hi Marc

Only just getting around to going for the firmware update, would you please be able to provide a link as to where I can download these?

Thanks

Colin
I have all the updates if you still need to undertake the update. I can’t remember now if we PM’d about this as I’ve cleared a lot of history out from my messages.
zolizolo
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Re: MyWay / RNEG Issues

Post by zolizolo »

Hi

I would like to update my cars firmware. Can you please send me the links for the firmwares which ones I need for the correct update? The actual Version is rneg_D_R20ter_R20.07

Thank you
Zoli
ManuR
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Re: MyWay / RNEG Issues

Post by ManuR »

Hey,

I am also looking for the software update, i have read the sticky "how to update" but i am not really eager to download the software from any random website.
'GiveMeABreak' could you possibly supply me with the Rneg updates? i would like to update them one at a time.

Thanks in advance,
Manu
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Re: MyWay / RNEG Issues

Post by GiveMeABreak »

zolizolo wrote:
15 Nov 2019, 19:02
Hi

I would like to update my cars firmware. Can you please send me the links for the firmwares which ones I need for the correct update? The actual Version is rneg_D_R20ter_R20.07

Thank you
Zoli
ManuR wrote:
19 Nov 2019, 13:58
Hey,

I am also looking for the software update, i have read the sticky "how to update" but i am not really eager to download the software from any random website.
'GiveMeABreak' could you possibly supply me with the Rneg updates? i would like to update them one at a time.

Thanks in advance,
Manu
Hi both, I've sent you a private message.
crazyfen30
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Re: MyWay / RNEG Issues

Post by crazyfen30 »

Hello guys. I hope someone here can help me. I try to updade my rneg, but I forgot CD inside in the unit and now got green screen wich says "emergency updade fault" . Is it completly dead?
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GiveMeABreak
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Re: MyWay / RNEG Issues

Post by GiveMeABreak »

It looks like it has loaded the recovery mode from the CD - and is now awaiting the flashing process to complete. Have you left it for the 10 minutes yet? - don't turn off or eject whilst it is doing this - until finished.