C2 still problem starter.

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Re: C2 still problem starter.

Post by daviemck2006 »

Surprise surprise, garage actually looked at the car. Needs the gearbox ecu reprogrammed and new battery. Should be ready tomorrow, when I am 50 miles the opposite direction in Aberdeen hospital to see back specialist. Should have told them I have to hire a taxi at £150 as they have my car. I shouldn't have to resort to Facebook to get a garage to do their job.
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Re: C2 still problem starter.

Post by Sl4yer »

Hope that fixes it. I really do. But from what I read on here and elsewhere, Citroen dealers' ability to fix Citroen's cars is often not what it should be.

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Re: C2 still problem starter.

Post by daviemck2006 »

Well next stage, Garage just phoned me, it's something electrical. The diagnostic equipment will not communicate with the car. Our technician is working on it as we speak. Sometimes your insurance will not pay for electrical problems. And your car has two broken road springs, both front ones, we shall give you a price for replacing them.

My Interpretation of this is that they are working their way up to a massive bill that I have to pay, and I have a funny feeling it's heading for the scrappy and I have, for the first time have had my fingers well and truly bitten off right up to the armpits on buying cars. I'm not too happy right now.
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Re: C2 still problem starter.

Post by daviemck2006 »

It's the gearbox ecu. Kerching £980. I bought the whole effing car for £900. Insurance paying £500, leaves me £480. Then two new springs, Kerching £380. I have phoned the AA about this. I would say if I had been driving the car with two broken springs, surely I would have known this? My feeling is that the recovery people, who are a local garage who do all the AA work here under contract, brike them. They have a dodgy reputation here. They were very rough getting the car out of the drive. It was stuck in gear and they connected a winch on to it and dragged it out with wheels locked and bounced off the pavement. It was then lifted on the front wheels only, taken over to their own garage and unloaded where I saw it later. Then presumably loaded roughly again and taken the 60 miles or so to Forres. I believe this may well have broken the springs. Anyway I do not have the £480 to pay for the repair to the car, yet alone more for the springs so I really do not know what to do. I have lost big time on this one, I'm tempted to just walk away and they can have the thing. The only way I can see to get the money is sell the freelander, pay the garage and be left with the c2. I'd rather have the freelander. Right now I'm not a cheery mannie, in fact I'm grumpier than Victor Mildew on a bad day. :evil: ](*,) :grr: :miserable:
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Re: C2 still problem starter.

Post by daviemck2006 »

This is copied and pasted from Citroen UK facebook page.


David Mckay
My C2VTR was towed to Pedigreed Cars Forres last week not starting. I phoned them before instructing the AA to take it there and they said they could take a look at it. I phoned again today and they have not even looked at it yet. I am very disappointed in this service, I would have of thought they should have been able to deal with a breakdown. I am disabled and need my car, or else I am virtually housebound. I have owned Citroens for years, and have had problems with dealers in the past. I know this is an old car now, but do not think it will be replaced by another citroen, ever and I will not be using Citroen dealers again, ever. Most upset.
Like · · 26 March at 15:08

Citroën UK Hi David, thanks for your post. Sorry to hear about the issues you've had. If you'd like us to look into this, please send us a DM with some more details including vehicle registration number and a contact number.
26 March at 15:16 · Unlike · 2

David Mckay I would have thought that I would have heard something from the dealer or from Citroën UK before 5pm when everyone finishes for the day. I am still disappointed.
26 March at 23:55 · Like

Citroën UK Hi David, We aim to contact you within 24 hours so someone will be in touch soon. Thanks for your patience.
27 March at 10:06 · Like

David Mckay At last I have been contacted. Hopefully get car back working tomorrow, only a week late.
27 March at 18:57 · Like

David Mckay Still non the wiser apart from a phone call from Citroën UK saying there is an electrical fault, and a call from garage saying the same. I have told them that I cannot walk any distance and without a car I am virtually housebound.
29 March at 15:50 · Like

David Mckay Still non the wiser apart from a phone call from Citroën UK saying there is an electrical fault, and a call from garage saying the same. I have told them that I cannot walk any distance and without a car I am virtually housebound. This really is not good enough, it's costing me a fortune in taxi fares, and major inconvience due to a fault in their semi auto gearbox which is so common they should be able to fix it no problems. Never again will I have a citroen
29 March at 15:57 · Like

Garry Johnson Taking bets on the fault being the clutch actuator ... Hope it's sorted soon
30 March at 21:09 · Like

David Mckay I would expect that to be the problem also. That also seems to be the opinion of most folk on c2club, and on frenchcarforum. Apparently a very common fault on these. I know it's not a new car, but the service history on this one is the most comprehensive of any car I have ever owned, being serviced every year and 9 to 10000 miles which is twice as much as recommended. I would expect a car to last more than 93000 miles in this day and age.
30 March at 21:18 · Like

Garry Johnson The actuator gets tight due to lack of internal lubrication .. First signs of it is a creaking noise when opening your drivers door or turning your ignition on ... Then gear doesn't engage and some times the vehicle doesn't start due to the clutch position is wrong .... Hope it sorted soon
30 March at 21:38 · Like

Citroën UK Hi David, We are following this up with our customer care team so you should hear from us again soon.
Yesterday at 09:35 · Like

David Mckay Could you let me know how long soon means please? Is the car being fixed or not. I'm beginning to think I'm gonna get the car taken elsewhere to get it fixed, or I'm wondering if citroen just class a 10 year old car as throwaway and scrap it. Seriously anyone in NE Scotland do not use Pedigreed Cars in Forres. Absolutely useless.
Yesterday at 19:38 · Like

David Mckay Eventually diagnosed as the gearbox ECU, costing just short of a grand. I have an insurance policy paying some of it or it would have been scrappy for this car. Part been ordered and should be arriving on Monday. They don't say which Monday though. Like I said, 10 years and 93000 miles and throw it away. I only bought it 3 months ago thinking because it has an impeccable service history, serviced twice as often as necessary and thought I would have no problems with it. How wrong was I. Do not buy a semi auto citroen ever, and if you are daft enough to do so do not use a citroen dealer. Especially this one, they are useless and expensive.
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Re: C2 still problem starter.

Post by demag »

I am amazed it's lasted 93000 miles. Most of these things fail very early in life and cost a fortune to put right. Road springs you can get done for a hell of a lot less than they want. I was looking to buy a Nemo with one of these boxes until I read some of the horror stories about them. I wouldn't touch any of these "modern" auto boxes with a barge pole. Pick any car you like with one of these boxes and Google "problems".
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Re: C2 still problem starter.

Post by daviemck2006 »

I'll certainly never buy a semi auto again. From any manufacturer! It will be a full auto when I cant work a clutch. If I bade in a city, that would be now, my leg was in agony going into the centre of Aberdeen last week. Out here in the sticks, I might manage to hold out a while yet.
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Re: C2 still problem starter.

Post by daviemck2006 »

Still haven't got this pile of poo back. I have given up on it to be honest. I'm thinking I'm going to forget about it and garage can do what they want with it. It's just been a total waste of money.
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Re: C2 still problem starter.

Post by Hell Razor5543 »

Time to update Facebook, wouldn't you say?
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Re: C2 still problem starter.

Post by daviemck2006 »

Time to go to Forres with a feckin baseball bat maybe James. If it wasn't for the fact that my daughter is due to give birth and I am on hospital run stand by I think I would have had a visit to the garage by now. I'm not straying anywhere until then.
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Re: C2 still problem starter.

Post by Hell Razor5543 »

OK, don't worry about the sodding car (apart from my suggestion about updating Facebook, that is), concentrate on your daughter (and grandchild). They are infinitely more important.

By the way, when my Mum was carrying my twin brothers she found out that by the time a child is 5 years old they will have learnt half the fundamental skills they will gain throughout their life. That seems incredible (nay, impossible), but if you think about it, it's true. My Mum decided to increase the twins' potential, so when they were able she took them swimming, horse riding, taught them a foreign language (German, as they were moving to Germany in the then near future), as well as other skills.
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Re: C2 still problem starter.

Post by daviemck2006 »

Yep. My first grandchild is more important than a dodgy car in a dodgy garage. At least the Landie is behaving. I do have it on eBay, as I still want a C5 HDI 2.0, will not be tempted by a 1.6hdi however cheap it is.
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Re: C2 still problem starter.

Post by daviemck2006 »

Just whacked more onto Citroen uk facebook page. Thats 4 weeks today the car was towed, The AA say they have never got the quote from Pedigreed cars to allow the claim to be looked into, The service manager there was asked to put it in more than a week ago. I phoned pedigreed this morning asked to speak to service manager, he was unavailable and promised to phone back soon. 7hrs later no fone call. I'm thoroughly p1ssed off with them. I'm more interested in my daughter due today and my own health not very good and I have a hospital appointment in Aberdeen friday morning.
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Re: C2 still problem starter.

Post by demag »

Davie on a lighter note I'm sure Mom and Baby will be fine! :-D
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Re: C2 still problem starter.

Post by daviemck2006 »

I'll near guarantee that the baby arrives on friday morning, in Elgin hospital 35 miles west of here, while I am in Aberdeen, 45 miles south east of here. Never mind her mother is available to do the matty run if need be. I'm hoping this is onto the final step to determine if I am getting the proposed operation to give me the bionics into my spine. I might get pedigreed cars to set my spine bionics up on their diagnostics computer.......................
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