citroen doc backup error code

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Bandit12
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citroen doc backup error code

Post by Bandit12 »

Morning peeps

Just tried to access Citroen doc backup and encountered this error (see attached screenshot) seems to be some kind of javascrpt thing but I'm not pc savvy, any ideas? Scratch that as cant attach screenshot! like I said not pc savvy

It reads "Error initializationbackup Systray:class javanet.Socket extension.

Any ideas?

Bandit
2002 Citroen C5 2.2Hdi exclusive estate (sadly gone) :(
2009 Citroën C5 X7 2.0 hdi (136bhp) exclusive estate (Oh wow what an upgrade) 8-)
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Bandit12
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Re: citroen doc backup error code

Post by Bandit12 »

Quick update, I noticed that my javascipt was an older version so i updated it but it made no difference :-(
2002 Citroen C5 2.2Hdi exclusive estate (sadly gone) :(
2009 Citroën C5 X7 2.0 hdi (136bhp) exclusive estate (Oh wow what an upgrade) 8-)
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Re: citroen doc backup error code

Post by harryp »

No response? I too have a problem. :(
I have loaded Doc Backup and Sedre 3 times over a period of about a year and it appears to install correctly.
However, when I try to run either, I get the same error message;

""Fatal Error
the application is out of date, please update it.""

Date and time are correct, Java is up to date, so what is out of date, or what does it mean?
One thing I did notice is that last night the install code was different to the first two. initially codes were OBE4GAAA, the last was P72NPAAA with different activation codes. Why the differences on the same machine?
Anyone have any ideas please?
Rapidly losing my hair 8-[
Regards, Harry

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Re: citroen doc backup error code

Post by GiveMeABreak »

It’s deactivated Harry, the licence is out of date - most likely expired.
Please Don't PM Me For Technical Help

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Re: citroen doc backup error code

Post by harryp »

Hi Marc,
Thanks for response.
Have to say what/which is deactivated and expired? Is this PSA blocking its use? If so will turn off internet when I try again.
I installed from your .iso disks. System was "cleaned" using regedit etc before install so I really don't' understand what is going on :roll: .
Is it the install codes? Can I try using the old ones?
Utterly flummuxed. :?...... again
Regards, Harry
Regards, Harry

2000 Nov Forte HDI 110 hatch in Wicked Red; currently SORN
2000 Mar Exclusive HDI hatch in Quartz; currently SORN
2013 C4 Picasso Excl E
Peugeot 207cc 1.6 Roland Garros
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GiveMeABreak
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Joined: 15 Sep 2015, 19:38
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My Cars: C3 Aircross SUV HDi Flair Peperoncino Red (The Chili Hornet)
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C3 1.6 HDi Exclusive Aluminium Grey (The Silver Hornet)
C5 MK II 2.0 HDi Exclusive Obsidian Black
C5 MK I 2.0 HDi SX Wicked Red
Xantia S2 2.0 HDi SX Hermes Red
C15 Romahome White
XM 2.0 Turbo Prestige Emerald Green Pearlescent
XM 2.0 Turbo Prestige Polar White
XM 2.0 SX Polar White
CX 20 Polar White
GS 1220 Geranium Red
CX 2.4 Prestige C-Matic Nevada Beige
GS 1000 Cedreat Yellow
x 5721

Re: citroen doc backup error code

Post by GiveMeABreak »

I will PM you Harry.
Please Don't PM Me For Technical Help

Marc
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Re: citroen doc backup error code

Post by Sloppysod »

Hi Harry,
This may be of help, had similar problems with my copy of Sedre/Doc Back up purchased online a while ago.
It worked for me except it now does not recognise my VIN number, but that may be a fault else where in the system/program.
http://itsupport.me/computer-tips/vmwar ... 4-message/

Good Luck.
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