Citroen C5 2009 resetting/Bluetooth?

This unit is the MyWay system, also referred to as RNEG, made by Harman Becker.
Main Features: Also referred to as RNEG, the MyWay colour satellite navigation system, has SD card, integrated European mapping, live trafic information, voice guidance and graphics in 2D or aerial perspective & it features a Bluetooth® system (Bluetooth phone compatibility only - no Bluetooth Audio Streaming).

Moderator: GiveMeABreak

Post Reply
IAH343
Posts: 1
Joined: 27 Sep 2018, 14:15
Location: West Midlands
My Cars: Citroen C5

Citroen C5 2009 resetting/Bluetooth?

Post by IAH343 »

Hi.

My Citroen C5 2009 has been resetting at random times and I've no idea why. Everything stays the same, but just annoying really.

Software version: rneg_D_r20ter_r20.07

There's an SD card in the front of the panel, which is the navigation system, is that where the firmware is installed? Does it need an update?

Also would a firmware update get Bluetooth music connectivity? Just wondering. Could someone walk me thoroughly though how to update firmware, and fix this issue?
Online
User avatar
GiveMeABreak
Forum Admin Team
Posts: 36992
Joined: 15 Sep 2015, 19:38
Location: West Wales
My Cars: C3 Aircross SUV HDi Flair Peperoncino Red (The Chili Hornet)
C5 X7 2.0 HDi Exclusive Mativoire Beige (The Golden Hornet)
C3 1.6 HDi Exclusive Aluminium Grey (The Silver Hornet)
C5 MK II 2.0 HDi Exclusive Obsidian Black
C5 MK I 2.0 HDi SX Wicked Red
Xantia S2 2.0 HDi SX Hermes Red
C15 Romahome White
XM 2.0 Turbo Prestige Emerald Green Pearlescent
XM 2.0 Turbo Prestige Polar White
XM 2.0 SX Polar White
CX 20 Polar White
GS 1220 Geranium Red
CX 2.4 Prestige C-Matic Nevada Beige
GS 1000 Cedreat Yellow
x 5644

Re: Citroen C5 2009 resetting/Bluetooth?

Post by GiveMeABreak »

Hi

The MyWay system you have does not support Bluetooth Streaming - only the telephone and address book synchronising.

The CD does support playing MP3 CDs - so you can cram quite a few MP3 tracks onto a single CD - just make sure you format it as an MP3 CD when creating it. You can get a hundred plus tracks on depending on size and bit rate.

As for the firmware, yes there has been a few updates since the version you are on. The latest version R50b does fix the random restarts. I created a post on SD card upgrades here:
MyWay / RNEG Upgrades , but to be completely honest, I personally would go to the dealer and order the upgrade CD direct. It should only cost a couple of £s and will circumnavigate all the SD card compatibility issues that some people have had. The CD is part number: 9679240380. Citroen will be able to order this for you, then you can do the upgrade straight off the CD.
Please Don't PM Me For Technical Help

Marc
Post Reply