Happened on this earlier, completely by accident.
Citroën warranty worthless, despite failed brake pads, clutch and engine | Money | The Guardian
https://www.theguardian.com/money/2011/ ... -worthless
Wow! That was some s**t treatment...
Does anyone know how that ended up?
does his surname ring a bell from the Citroen car club?
Nb: the whole oil change/not oil change thing... That's not unusual for the dealer to behave like that with modern cars ime. I think I've mentioned before on here, my friend who ran company mundano's for years, always had them serviced at Ford dealers when due and at the 'intermediate' service (10/12k ish) always had to push them to get the oil changed, otherwise they wouldn't!
Old Citroen warranty news story
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Old Citroen warranty news story
Last edited by RichardW on 06 Apr 2018, 16:24, edited 1 time in total.
Reason: Fixed the link
Reason: Fixed the link
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Iain
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Re: Old Citroen warranty news story
Nasty!
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Re: Old Citroen warranty news story
the result: https://www.theguardian.com/money/2012/ ... ation-case
I can confirm that Citroen have terrible customer service (not the dealers, they do try their best.)
I can confirm that Citroen have terrible customer service (not the dealers, they do try their best.)
why?
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Re: Old Citroen warranty news story
Good stuff.
Nb: I was a bit surprised at the cost of the recon engine from an independent?
Nb: I was a bit surprised at the cost of the recon engine from an independent?
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Iain
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Iain
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Re: Old Citroen warranty news story
I've had every single thing covered without quibble under Citroen extended warranty on my X7. Obviously wear and tear components are not included, but I have to say, steering rack, suspension pipes, windscreen motors, window motor/ regulator, crankshaft seal, A/C compressor, A/C Condensor, front & rear height correctors have all been done on mine. So I personally can't complain and would take out a similar warranty again without a doubt if needed.
I'm wondering if in that article the £70 'service' was actually confused with the paint / anti corrosion warranty, that requires periodic inspection - I had mine done and that charge is about right. I suspect that is what is was for - but that the first service was missed.
I'm wondering if in that article the £70 'service' was actually confused with the paint / anti corrosion warranty, that requires periodic inspection - I had mine done and that charge is about right. I suspect that is what is was for - but that the first service was missed.
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Marc
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Re: Old Citroen warranty news story
Marc, your new profile pic (profile GIF?) reminds me of a System Of A Down album cover... It's also unnervingly creepy to watch for more than a few seconds yet too captivating to look away somehow
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Re: Old Citroen warranty news story
I must admit I had to Google ‘System Of A Down’ - ‘Armenian-American heavy metal band from Glendale’
Never heard of them until now, but not associated in any way
Never heard of them until now, but not associated in any way
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Marc
Marc
Re: Old Citroen warranty news story
A friend of mine bought a car from a citroen dealer and the clutch went within 2000 miles and they refused to pay.