citroen service site

[john]

how do you get that thing to work, i can login ok, but when i put my VIN in it says "Unknown vehicle", if i then try to select my model its not there (mk1 berlingo), does this site only cover newer vehicles?

[CitroJim]

No, it covers quite a range. Last time I looked it still listed the XM...

Try NOT putting in a VIN. I never do and it always seems OK for me...

You do need to know your RP number though, so that if any part you're looking at has been changed throughout the life of the car you can see which is applicable to yours...

[john]

whats the RP number?

[CitroJim]

whats the RP number?

The build date in coded form. It is a four or five digit number with two letters after it that tells the day the car was built and the factory it was built in.

I have no idea where it is on a Berlingo but generally it's found in the drivers door next to the sticker with the tyre pressure information on it along with the paint code.

A typical RP number might be 08932CJ (CJ being the factory code)

The paint code will be a collection of letters like say, KPKCR

This is a picture of the RP and Paint Code on a MK1 Xantia. Although later vehicles have these codes on a sticker in the doorshut, the format is the same...

[citronut]

the only cars it seems come up with "Unknown vehicle" are usually older models for instance some BX VIN No.'s have done this on me recently,

try just entering the last 8 digits of your chassis/VIN No. as that is what i do and this is also what the dealer asks for on a parts enquirey,

or you could semd me the last 8 digits of your chassis/VIN No. and i will run it by service citroen to check what is happening or not as the case may be,

also i think you PR No. will be on the tyre pressure label in the door shut,

regards malcolm

[john]

or you could semd me the last 8 digits of your chassis/VIN No. and i will run it by service Citroën to check what is happening or not as the case may be,

here you go mate

xxxxxxxxxxxx
thanks

john

[citronut]

pm sent john

your VIN went straight in

here is the first section of your BLING GO's characteristics from sevrice citroen,


Vehicle characteristics

Vehicle family BERLINGO
AS RPO No 08605 FV 1 0296
Warranty Start Date 10/07/2000
OPB 101E

the rest is in the pm this came/comes up by entering the VIN No. without selecting a specific vehicle

regards malcolm

[john]

mmm, on the service site the last 8 digits come back as BERLINGO ESTATE VAN 1.9 D (DW8) Manual gearbox 5, when its actually a multispace 1.8 petrol.

[citronut]

mmm, on the service site the last 8 digits come back as BERLINGO ESTATE VAN 1.9 D (DW8) Manual gearbox 5, when its actually a multispace 1.8 petrol.

must be a ringer then (three cars actual Ron

you are useing the official service citroen site i presume ???? as below

http://service.citroen.com/" onclick="window.open(this.href);return false;

regards malcolm

[reblack68]

Links containing the word "Citroen" don't work on here because the forum automatically adds the dots over the e.

I had similar problems with mine and it turned out that "VIN/VIS" was tacked onto the end of my number because it hadn't cleared when I entered the VIN.

[citronut]

sorry i forgot about that quirk on this forum

regards malcolm

[john]

you are useing the official service Citroën site i presume ???? as below

http://service.Citro" onclick="window.open(this.href);return false;ën.com/

regards malcolm

yes

[CitroJim]

sorry i forgot about that quirk on this forum

It's not a quirk. It's done by the forum word censor. It's main purpose is to transpose naughty words into something nicer but it can also act in the way you see, to put the diaeresis over the e in Citroen and also to correct various misspellings of both Citroen and Xantia!!!

[citronut]

a deliberate quirk then Jim

regards malcolm

[CitroJim]

a deliberate quirk then Jim

Yes, a good description Malcolm