Forum outage 08/10/2017 Morning

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NewcastleFalcon
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Forum outage 08/10/2017 Morning

Post by NewcastleFalcon » 08 Oct 2017, 10:39

Got this this morning.....
Your connection is not secure

The owner of frenchcarforum.co.uk has configured their web site improperly. To protect your information from being stolen, Firefox has not connected to this web site.

Learn more…

Report errors like this to help Mozilla identify and block malicious sites

frenchcarforum.co.uk uses an invalid security certificate.

The certificate is only valid for the following names:
ingenious.co.nz, www.ingenious.co.nz

Error code: SSL_ERROR_BAD_CERT_DOMAIN
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xantia_v6
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Re: error message

Post by xantia_v6 » 08 Oct 2017, 10:52

There was a major outage at our hosting company last night.

See below:
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NewcastleFalcon
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Re: error message

Post by NewcastleFalcon » 08 Oct 2017, 11:04

Thanks, happened once, but seems ok now, and I didn't change anything my end ie by making an exception for the FCF site to get over the problem.

Regards Neil
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Current favourite playlist Pickled Egg JukeboxChristmas Selection

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xantia_v6
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1997 Citroen Xantia V6 (France)
1999 Citroen XM V6 ES9 (France)
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1975 Jaguar XJ-S pre-HE (NZ)
x 147

Re: Forum outage 08/10/2017 Morning

Post by xantia_v6 » 08 Oct 2017, 11:16

There was a major outage at our hosting company last night.
At around midnight the hardware node that hosts our forum (and many other web-servers) suffered a failure (software only I believe) that needed a hard reset to recover. The recovery was delayed for about 2 hours because there were some problems with the disk file system.

Unfortunately after the support team thought that they had brought everything back up, they missed our VPS, and it was totally dead, not even the recovery console was responding. After raising another support ticket with them, they have done something that has got it going again.

The timing of this was unfortunate, because we were due to be moved to a different hardware node last week, and if that had happened on schedule, this outage would not have affected us at all. I am still expecting a brief outage one morning next week when we are moved to the new hardware node.

BTW, the security error message was due to me attempting to redirect traffic to another site with a status message, but I was foiled by anti-spoofing security software.
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Re: Forum outage 08/10/2017 Morning

Post by CitroJim » 08 Oct 2017, 13:04

Sounds like we had a very lucky escape there Mike...

Delighted to see it all up and running again with no loss of any posts....
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