Phone won't stay logged in...

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Zelandeth
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Phone won't stay logged in...

Post by Zelandeth » 03 Nov 2016, 18:21

This started around the time of the most recent switchover to HTTPS.

Desktops are all unaffected, but on my phone as soon as I navigate away from the site I find I have to log back in on my return. So long as I leave the tab open and don't leave the site it seems fine - even overnight.

Running Dolphin browser version 11.5.11 on Android 6.0 on a Huawei P9.

Haven't noticed any issues with any other websites.

I've tried clearing all browsing data and even uninstalled and reinstalled the browser this afternoon to no avail.

Any ideas guys?

Edit: have just tested this in Chrome on the same handset and that seems unaffected...however as I hate using Chrome with a passion I'd rather figure out a solution to the underlying problem if possible...
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Re: Phone won't stay logged in...

Post by xantia_v6 » 03 Nov 2016, 18:45

I don't have any immediate answers. It is likely that either your browser is not setting the session cookie correctly, or that the site is not recognising it.
Can you try using the url https://frenchcarforum.com for a while and see if that behaves differently?
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Re: Phone won't stay logged in...

Post by CitroJim » 04 Nov 2016, 08:36

No problem with my Windows phone or Android Tablet....
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Re: Phone won't stay logged in...

Post by elma » 05 Nov 2016, 09:56

I've been getting the same as that on an Android phone using Chrome. I can't use the unread posts tab anymore as it takes me to log in then to the homepage on a repeating cycle. I just use new posts instead and log in more frequently at the moment. The phones always whinging about something though, it's not a big deal for me.
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Re: Phone won't stay logged in...

Post by Mandrake » 05 Nov 2016, 10:53

I'm finding on my iPhone that I'm frequently asked to log in again when I click on a link to a forum post from a notification email.

Not every time, but with say 10 notifications a day I might be prompted to log in about half of those times.

I don't see this problem on a desktop but it occurs to me I never go to the forum via clicking on a notification email link as I don't generally check my emails from a desktop. So maybe the problem is something to do with clicking on email notification links vs just going to the website normally from a bookmark ?

I've been seeing this problem for a few months now and just resigned myself to having to log in frequently on my phone. :?
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Re: Phone won't stay logged in...

Post by Zelandeth » 15 Nov 2016, 14:08

Definitely seems to be an issue with my browser - not least because it's behaving exactly the same on another couple of phpBB forums now as well, it's not just this one.

Guess I just have to cross my fingers for an update sorting it...
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Re: Phone won't stay logged in...

Post by Mandrake » 15 Nov 2016, 15:04

On my iPhone, this forum is the only one I use that keeps logging me out.
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Re: Phone won't stay logged in...

Post by xantia_v6 » 15 Nov 2016, 19:39

Could those who are having this issue of browsers not staying logged into the forum please try logging into our test forum at http://xantiav6.co.uk/forum (which is currently running with a database backup of this forum from a few days ago), and see if your browser stays logged in there? Feel free to make test posts etc. there, but all data will eventually be discarded.

If the problem also exists there, I have a test to perform, which I don't want to do on this live forum.

Note that the test forum is liable to go down or be reconfigured at any time, but I won't do anything intentional for the next 24 hours.
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Re: Phone won't stay logged in...

Post by elma » 15 Nov 2016, 20:57

It stopped happening to me, I assumed you'd already tweaked something Mike.
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Re: Phone won't stay logged in...

Post by xantia_v6 » 15 Nov 2016, 21:00

No, I haven't done anything. It is still most likely that the browsers in question are not handling their cookies correctly, but I don't have a lot of information to work with.
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Re: Phone won't stay logged in...

Post by elma » 15 Nov 2016, 21:30

When I did have the issue it was only ever over mobile internet, never when my phone was connected by wifi. Not being too knowledgable about this stuff I'm not sure if that'll be helpful at all.
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Re: Phone won't stay logged in...

Post by xantia_v6 » 16 Nov 2016, 09:22

I have changed a cookie setting on the forum which should not have had any significant effect, but maybe will change this issue.
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Re: Phone won't stay logged in...

Post by Mandrake » 16 Nov 2016, 09:52

xantia_v6 wrote:I have changed a cookie setting on the forum which should not have had any significant effect, but maybe will change this issue.

On the real forum or the test forum ?
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Re: Phone won't stay logged in...

Post by xantia_v6 » 16 Nov 2016, 10:15

I tried that change here, but had to revert it because it had unexpected side effects.
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Zelandeth
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Re: Phone won't stay logged in...

Post by Zelandeth » 18 Nov 2016, 09:11

Tried the test forum and it's behaving exactly the same for me.

I'm thinking more and more this is a software issue at my end rather than anything up with the forum given it seems to be affecting several forums running this system, and only using the one browser.

Sadly being on Android there's only so much poking that I can do, and I'm a bit stuck with what else to try besides uninstalling and reinstalling the offending software...
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